The hotel feel..guests are treated professionally not like many other hostels where they use volunteer & don't know what they're doing & don't handle issues, situations properly..as i had the bad experience here in Cancun just a fee days ago..so Selina is worth the little extra money & be pampered like you deserve!!!

Okay place to stay for a few nights in Cancun. Close to the main attractions in the hotel zone. Lots happening in the hostel at night and a nice vibe from the travellers staying there. Great sunset view over the pool at night. The check in and check out staff were unfriendly and dismissive. Bar staff also seemed disinterested. Breakfast was good, rooms basic but good enough.

We've stayed at many Selinas in the world - this one is not in the same class as the others, it gives them a bad reputation. This Selina was dirty and delapitated, unkept and the service was not close to comparable to usual staff at selinas. Should not be able to use the same name. Would never stay here again.

Even though they have rooms for single use it’s still a hostel. The staff is not welcoming at all, I stayed there for 4 nights and the rooms were not cleaned once but the most terrible was the loud boomboomboom music until after midnight! So, if you want meet young people and make party with them it may be the ideal place to stay. If you want to chill and sleep without noise then look for something else.

Like the friendly staffs. Only things I'd say is first room was wrong with my reservation, shower is not working.

I stayed in a private room and overall found it to be a pleasant experience. Yes, it was loud at night with the dance hall next door, but all-in-all the room was clean, linens clean, air conditiong worked very well (This was a blessing after being out in the sun all day), and very close to multiple locations in the downtown area. Lastly, I was happy to see on busier nights they had security working the entrance checking people as they entered (Some people came to enjoy the dancing at the small club area)

I rented a private king size bed room. My room was facing the street and a Restaurant below with loud music, staff were little to no help, seemed disorganized and clueless. While I was in my room some other person that for some reason had keys to my room just opened it out of the blue, definitely caught me by surprise. Also bear in mind that this hotel won’t allow you to drink in your room, so if you want to have a beer or a glass of wine in your Cancún hotel room that would be a no no at this hotel; you are allowed to buy drinks at their bar of course, sounds pretty convenient for them.

Love it

you cannot sleep until de party finishes. Even with earplugs. The bass is sooo hard you can feel it everywhere in the room. Also my bed didn't have a plug or either a light, so I didn't be able to charge my devices.. I love Selina chain, but in this case I cannot recommend this place..

Place is ok the have a club next door so don’t stay here if you a light sleeper

I could not have been made to feel more welcomed at Selina Downtown, from the first day arriving until the day of departure the staff were always happy to help and offer suggestions on where to go if I needed to buy something or wanted to try a specific type of cuisine. The front desk and housekeeping staff genuinely do keep this place running like clockwork and they’re a credit to the company. I’ll definitely be back.

The location is good but it’s very noisy,super

Muy lindo lugar , limpio y las personas increibles muy amables.

El staff dentro del sitio ha sido una de mis peores experiencias al reservar con expedía. Adicionalmente, dentro de las opciones de reserva no se especificaba que tipo de habitación nos darían y terminamos pagando un adicional por algo no descrito en la habitación. En términos generales, no volvería a este sitio por su pésimo servicio.

The private room was very small. It had an interior lobby window and it was very noisy. The bathrooms were crowded and busy, and didn’t even. Have a counter or vanity to put your personal bath items on. The water pressure was terrible and the water was like warm. It was the worst room in Cancun.

The private room was very small. It had an interior lobby window and it was very noisy. The bathrooms were crowded and busy, and didn’t even. Have a counter or vanity to put your personal bath items on. The water pressure was terrible and the water was like warm. It was the worst room in Cancun.

Seline was a great hostel to stay at! We had a great room complete with a full kitchen and the staff were always SO helpful for us with information to help us get around on local transportation. Would definitely go back. The only downside was the smell in the bathroom, but I think that is just a result of an old sewer system in the building/city.

Amazing location. Horrible music for 6 hours in a row. Room did not have functioning plumbing (no water) was fixed, whole place did not have water on my last day of stay. Pests and cockroaches found in room and luggage bags. Staff was prompt to address issues expect pests.

Amazing location. Horrible music for 6 hours in a row. Room did not have functioning plumbing (no water) was fixed, whole place did not have water on my last day of stay. Pests and cockroaches found in room and luggage bags. Staff was prompt to address issues expect pests.

It was really easy to take the ADO bus from the airport to the hotel. 105 pesos The hotel had a pool with a great atmosphere. There weren't any bikes to rent. The music from the pool area stopped at midnight. My room was next to the pool area. I would return to this hotel 😊

Okay for the price, I recommend a private bathroom as the communal ones aren’t great. Tiny showers and no separate male / female so a bit awkward. Our small room was fine and everything we needed. Thanks!

Okay for the price, I recommend a private bathroom as the communal ones aren’t great. Tiny showers and no separate male / female so a bit awkward. Our small room was fine and everything we needed. Thanks!

The cheapest are collective rooms where you have to sleep with strangers. The attention of the staff is terrible and they want to charge you for everything with exorbitant prices.

The staff was extremely rude, both during check-in and breakfast. At breakfast I waited almost an hour for food and coffee. When I pointed it out, they did nothing to speed it up.

Very pleasant staff. Very pet friendly

The property was cute. However, I paid more for a bigger, nicer room with private bath, and the shower had no hot water or water pressure. They came to "fix" it, still no hot water and almost no pressure. I took only cold showers under a drip on my visit.

The property was cute. However, I paid more for a bigger, nicer room with private bath, and the shower had no hot water or water pressure. They came to "fix" it, still no hot water and almost no pressure. I took only cold showers under a drip on my visit.

Nice place for the price. It’s a hostile style hotel with the option of private rooms. I booked the King suite which has a lot of room space and nice comfy size bed. Only con I have is the bathroom space. Also would suggest that they add refrigerator and microwave to the King suite. The location is downtown Cancun so you have many restaurants and bars around but it’s a good distance from the hotel zone area. Depending on what your intentions are while visiting this is a great location. If you’re looking for a more tourist vacation I wouldn’t suggest this location but if you prefer a more authentic vacation it’s perfect. The staff is very friendly and helpful. There’s a bar with happy hour and ladies get to drink free 7-8 although now that I think about it the bartender charged me for my drinks. All in all good hotel. For more details check out my IG page “Renetrippin” or YouTube channel “Married & Invading Mexico”.

Nice place for the price. It’s a hostile style hotel with the option of private rooms. I booked the King suite which has a lot of room space and nice comfy size bed. Only con I have is the bathroom space. Also would suggest that they add refrigerator and microwave to the King suite. The location is downtown Cancun so you have many restaurants and bars around but it’s a good distance from the hotel zone area. Depending on what your intentions are while visiting this is a great location. If you’re looking for a more tourist vacation I wouldn’t suggest this location but if you prefer a more authentic vacation it’s perfect. The staff is very friendly and helpful. There’s a bar with happy hour and ladies get to drink free 7-8 although now that I think about it the bartender charged me for my drinks. All in all good hotel. For more details check out my IG page “Renetrippin” or YouTube channel “Married & Invading Mexico”.

Brilliant place highly recommended. Even just for one night. So well situation next to bus station

We got a small room which in the pictures has a bathroom, however it only comes with shared bathroom. The lock on the door was half ripped from the door itself, didn't feel super secure. The worst part was the price here was more expensive than on site and when we pointed that out the receptionist just looked at us and said "well, it says your balance is ...". Wot not stay here again.