Service hot line always no one response

Outstanding hotel, we loved it!

Comfy, good buffet dinner and breakfast. Check in is a bit slow but staff are friendly

Good price and accessible

Very good

The rooms are cramped, smaller than what I’d associate with the brand.

The overall feel is very in line with the Ocean Park theme, enjoyed the stay.

Good

Clean and spacious room, baby-friendly, accessible location close to Ocean Park.

The standard of food wasn't great. Since there are limited options in the area, this was disappointing. We also booked a room for 2 adults and 2 children with breakfast. We were told at check-in that breakfast only included 2 adults and that we had to pay for the children. The children cost £25 each per day which was ridiculous as paid £100 on top of room fee just for a 5 and 7 year old who basically ate fruit and toast. The booking was not clear on this and gave no warning that we had to pay 2 additional kids. I am not sure if this is an Expedia or hotel issue but when I did try in advance to check with hotel, the website was always under maintenance. If i had of known, I would have booked another nicer hotel for the extra money as the Fullerton nearby was not much more and room included breakfast for all. if you book for 4 people, you should be told that the breakfast only includes 2 or better still, let you just book for all so no hidden surprises. As we had paid for breakfast, we had no choice but to pay for the kids. I know not the biggest deal but just felt the hotel just kept trying to make money out of you so a bit deceptive and tacky to be honest. The hotel itself is nice and very close to MTR so great spot for families as the pool is great for kids. Also asked if we could use pool after check out as had a late flight and they said no?! they did agree to a 2pm check out but I did not understand why we couldn't still use the pool? It was empty anyway, strange.

Very friendly and professional staff. Extremely clean hotel including room and dinning areas. Easy and quick check in and check out. Very clean and nice swimming pool.

Wonderful hotel with excellent service. It was convenient being here going to ocean park and the water park.

The bed is too soft

Great place to stay. Easy access to airport

Booked the Marriott because of the swimming pools and proximity to MTR. Ocean Park and the MTR are literally next door to the hotel, and it is only one stop to Admiralty, which is very convenient for interchanges. The room was lovely and the pools very quiet - the kids loved it. Would definitely consider staying there again. So comfortable and luxurious. Also recommend Water World which is a shuttle bus ride away!

Amazing hotel. Our second stay and we highly recommend - ultra convenient for Ocean Park and the Metro, great breakfast/restaurants and great service all round. Far superior to the Disney Hotels. My only suggestion is to ditch the Philips water machine - it’s fiddly, slow and the water tastes weird. It’s commendable to save plastic but ultimately not a good machine

The bed is too soft.

The room is nice but the towels are smelly and seem old. We were often provided towels with holes and yellowish colour. It’s off-putting. The escalator towards MTR station was also often not working.

Very good

It’s right next to the ocean park sea aquarium and amusement park. Breakfast is good. Downside not many local food choices around the area.

Love it

Very friendly and caring staff

Next to Ocean Park MTR, very accessible!

Great service

very good

Excellent location right next to the Ocean Park. Nice size rooms with a great design features and all the amenities such as Nespresso coffee machine and super plush bath robe. But the best part was the extra deep bathtub which kids absolutely loved soaking in after a day at the park.

Good property convenient

Never found a Western style Restaurant with non-chinese food. The location is good if you know how to use the MTR. Noisy OTIS elevators are a surprise. They make also silent ones. Actually when you expect the elevator to go up it first drops before going up. Very uncomfortable feeling. All light switches are dark brown and have dark grey writing on it. Nobody can read it.

Good hotel for family

Good location except no convenient store and restaurant Very cleanliness

Marriott Hotel Ocean Park is near to Ocean Park MTR station but not many eateries nearby so need to travel one station down to Admiralty MTR station for more food options.

The property was beautiful, well maintained, very green and lovely. However, the food options were poor. The 'cafe' offered breakfast at $30 per person and up! The other restaurants were much higher priced than that! This hotel was connected with Ocean Park and the MTR (underground train), but nothing else without a lengthy ride. Very poor pricing for a larger family.