Fantastic and central location by Howard Smith wharf, close to dinging options and love music. Great for a Brisbane getaway. Friendly staff. Picturesque pool.great roof top bar 10/10 .

Great stay - will be back.

We really enjoyed our stay at Crystalbrook Vincent and would not hesitate to stay again. Our room was a great size with an amazing river and Story Bridge view. We would certainly stay again for a special occasion.

Crystalbrook is a great hotel, with great service and located amongst top restaurants

Very happy to get the same room as last stay. Great size and comfort. Awesome staff.

Really good

Seamless checkin in process, room felt very modern and room service food is unreal highly recommend

It was amazing

Hotel & staff were great however our room was extremely dark, the lighting was very poor which made it difficult to get ready for an event were going to.

Great location and great property.

Enjoyed service overall

Great position. Rooms are very dark with low lighting. Very hard to do makeup in bathroom as the lighting is so poor.

Super nice place, close to a really nice bar and views. Nothing bad to say about it really. Highly recommend.

Cool hotel located in a really nice dining precinct.

Very arty and cool, energy conscious!

Check in was 2pm. Room was not ready on time.

The only drawback to our lovely room was that was rubbish and clothes dumped on the Nature wall

Great place for a quiet evening

Excellent stay. Loved the location. Art work around the hotel is fantastic and helps to create a very cool vibe.

I would definitely stay again

The hotel is an amazing place that you think would be really loud, but the rooms so quiet. Also the lighting in the rooms is just amazing.

Great place to stay.

Don’t like the additional charge for parking

Great location, good service from staff.

the art work & decor was amazing

Lovely staff and the Promenade room was quite spacious. It was clean and cozy, however any noise from the outside hallway or adjacent rooms can be heard - from footsteps, to chatter, etc. The proximity to different restaurants and the nice view from the rooftop bar are pros though for staying here so if you aren’t bothered by thin room walls it’s quite a lovely place to stay in.

Comfortable soft bed

Beautiful hotel at Howard Smith Wharves. Luxurious, lovely rooftop bar, staff are exceptional - couldnt do enough. Parking is underneath. Dining options right at your doorstep and only 15 min walk into the city round the river which is pleasant

Beautiful

Great option to the traditional CBD hotels & an easy walk [ or scooter ] along the river walk into the City. Delicious options for dinner around the wharf area and also the roof top bar [ not open every night ] at the Crystalbrook for a cocktail. Friendly staff and worth a visit.

For the price I must say this property didn’t deliver in expectations. Having booked based on photos including a large bath we decided to book to relax for a night given we have been renovating and wanted a relaxing night away. Once in the room we were greeted with a montage on Matt Moran photos and immediately realised we were given a room set up to accomodate guests with disabilities, which was fine minus not having a bath. So I contact reception and simply requested to be moved to a room that I had booked and only requested that it have a bath. This request was promptly shut down by a condescending front desk worker who then suggested that my options were to pay an additional $150 for a room with bath or she could alternatively move me to a smaller room that also didn’t have a bath. Having already paid quite a lot more than what I would normally pay for 5 star accommodation in CBD locations when travelling interstate I was not willing to pay a further $150 for something that was implied to be included when booking. Overall for the location and price this property fell very short of what one would expect from a 5 star hotel. It’s fair to say it fell very short of modest expectation and I would not recommend given the abundance of great alternatives throughout the area. I would also suggest not staying here on the weekend with the rooftop bar seemingly very popular with loud extremely intoxicated patrons.

This Crystalbrook property is significantly lesser luxury and service than the other Crystalbrook properties I have stayed in. Room was pokey. Parking expensive, discount code did not work. Great location for the city access. Value for money 3/5.