The staff was friendly and helpful with everything and accommodations were perfect. The room was clean and very comfortable!

The pool was kept very clean.

Your staff was the most friendliest down to earth people me and my husband have encountered in a long while! It was like coming home to family and friends.

Amazing staff (always available and supportive). Very good position: you can easily walk around Luang Prabang from this hotel. All the spaces are clean and tidy: rooms, beds, bathrooms, swimming pool. The breakfast could be better. We absolutely recommend this place!

Amazing staff (always available and supportive). Very good position: you can easily walk around Luang Prabang from this hotel. All the spaces are clean and tidy: rooms, beds, bathrooms, swimming pool. The breakfast could be better. We absolutely recommend this place!

This is a lovely hotel in an excellent location. The reception was very helpful in booking us scooters and arranging our ongoing transportation. The only issue we had was with the aggressive mosquitoes that were constantly there. It made enjoying the lovely balcony or sitting for breakfast uncomfortable.

This is a lovely hotel in an excellent location. The reception was very helpful in booking us scooters and arranging our ongoing transportation. The only issue we had was with the aggressive mosquitoes that were constantly there. It made enjoying the lovely balcony or sitting for breakfast uncomfortable.

非常に綺麗で設備も良いホテルと思ったが3泊目で部屋の金庫から6000バーツ抜かれていた。成田空港のSMBCで両替した封筒の中の3000バーツと財布の中の3000バーツ。 誰が盗んだが分からないがオーナーに伝えたい！ セキュリティを保証出来ないのに金庫を設置するな。 反面、金庫にお金を入れた事が罪を作ったのではと反省している。 それとパスポートとクレジットカードは取られなかった事は本当に良かった。 I thought it was a very clean and well-equipped hotel, but on the third night, 6,000 baht was pulled out of the safe in my room. 3000 baht in an envelope and 3000 baht in a wallet exchanged at SMBC bank at Narita Airport. I don't know who stole it but I want to tell the owner! Don't set up a safe if you can't guarantee security. On the other hand, he regrets that putting money in a safe has made him guilty. It was really nice that my passport and credit card were not taken.

All in all value for your money safe and clean hotel

We had a lovely stay at this hotel. Location is perfect, so central but two minutes off the noisy and polluted roads of the centre. The staff were amazing, the welcome drink, fruit and recommendations went down a treat. The room was huge, clean, well furnished, with a lovely balcony. The bathroom and shower were large too. Pool was nice with fresh towels, slightly cold and had a noise from an underground box near the entrance. We had a great stay and would definitely recommend.

We had a lovely stay at this hotel. Location is perfect, so central but two minutes off the noisy and polluted roads of the centre. The staff were amazing, the welcome drink, fruit and recommendations went down a treat. The room was huge, clean, well furnished, with a lovely balcony. The bathroom and shower were large too. Pool was nice with fresh towels, slightly cold and had a noise from an underground box near the entrance. We had a great stay and would definitely recommend.

Excellent stay. Welcoming staff. New rooms. The swimming pool is a nice addition.

The location is superb and it is walking distance to most of the attractions in the Luang Prabang city centre; the night market is only less than 5 minute walk.

The hotel location is great as it is within walking distance of most things. It also has free wi-fi, a lovely pool and I found the bed quite comfortable. Reception staff are great and very helpful. What let this hotel down is that they inherently do not have a restaurant but merely an eating area with a very limited morning buffet, which means you need to go to town for the rest of your meals. Extremely annoying but outside the hotel’s control is the noise coming from a new hotel being built on the property next door with the use of electric tools and hammering starting from early morning lasting the whole day.

Mikhaïl, the caretaker, is a great host and makes this place better than it really is. We had noise from construction site on both sides of the property and no for

The staff , location and place were all brilliant. I would definitely recommend mend staying here to anyone .

Relax to stay here. The Staff is nice to give advise in LPQ, although the confused pick up service st first.

Lovely staff, great service, super clean room! I’ll definitely come back again.

We enjoy our stay there. Local is convenient. Price is acceptable. The staff is very helpful.

great hotel new, great poolgreat staff

great hotel new, great pool great staff

Friendly staff, and nice welcome session with Brent who gave us valuable travel tips in Luang Prabang;good customer service and nice breakfast (hotel could consider to have different daily menu); Overall, a great stay!

Friendly staff, and nice welcome session with Brent who gave us valuable travel tips in Luang Prabang; good customer service and nice breakfast (hotel could consider to have different daily menu); Overall, a great stay!

Great pool area, a short walk to many facilities and attractions, friendly helpful staff.

The pool is nice, the room is clean and the beds are confortable.The breakfast buffet is a bit poor

I was looking forward to this hotel due to the great reviews but sadly I was disappointed. I must say if I had gotten the rooms for a cheaper price than I paid I would not be so critical in my review. I have noticed if you wait until nearer your stay the prices come down a lot, at most I would pay $50 to $70 a room, due to location this would make it a good stay. Unfortunately I paid much more and definitely not worth it, for one of the rooms I even paid more for a deluxe room, what a mistake, dont do that. Pictures make the place look much nicer than it is.A poorly, cheaply built place, tap in bathroom broken, bathroom door did not close, stopper broken, sliding doors to balcony leave gaps, the list could go on. Clean rooms but water and toilet paper not replaced in one room. Large balcony but had only one chair [double room] and no table. Nothing nice in room for the price I paid, one pillow each, cheap tissues and toilet paper, no conditioner etc. Gardens needed better up keep.The staff were lovely and did things when asked but did not show initiative like putting out towels by pool, spent spare time on phone. Manager helpful and nice but should spend time training staff and not just sitting and talking. Breakfast was not bad, just sad.The good, great position, beds reasonably comfy, air conditioner worked well although a bit noisy, pool was clean.I stress, if you get this at a great price and expect little go for it, do not overpay like I did.

I was looking forward to this hotel due to the great reviews but sadly I was disappointed. I must say if I had gotten the rooms for a cheaper price than I paid I would not be so critical in my review. I have noticed if you wait until nearer your stay the prices come down a lot, at most I would pay $50 to $70 a room, due to location this would make it a good stay. Unfortunately I paid much more and definitely not worth it, for one of the rooms I even paid more for a deluxe room, what a mistake, don't do that. Pictures make the place look much nicer than it is. A poorly, cheaply built place, tap in bathroom broken, bathroom door did not close, stopper broken, sliding doors to balcony leave gaps, the list could go on. Clean rooms but water and toilet paper not replaced in one room. Large balcony but had only one chair [double room] and no table. Nothing nice in room for the price I paid, one pillow each, cheap tissues and toilet paper, no conditioner etc. Gardens needed better up keep. The staff were lovely and did things when asked but did not show initiative like putting out towels by pool, spent spare time on phone. Manager helpful and nice but should spend time training staff and not just sitting and talking. Breakfast was not bad, just sad. The good, great position, beds reasonably comfy, air conditioner worked well although a bit noisy, pool was clean. I stress, if you get this at a great price and expect little go for it, do not overpay like I did.

Service here was really amazing! Brent who works for the hotel went above and beyond to provide the best service. He helped us with arranging for a tour and also brought us to bars and restaurants that were off the beaten path. Highly recommend Sunrise for the best service!

Clean and new. The food offerings during the day are few but the breakfast is good.

Heerlijk hotel met zwembad waar het op de warmste uurtjes van de dag goed is vertoeven. Manager is zeer behulpvaardig en begaan met zijn gasten.

Heerlijk hotel met zwembad waar het op de warmste uurtjes van de dag goed is vertoeven. Manager is zeer behulpvaardig en begaan met zijn gasten.