We enjoyed our stay. The young lady at the front desk was very helpful & went out of her way to get answers for me about the brand of beds. The bed & pillows were very comfortable. Our room was clean. The only problems were some crumbled grout in part of the bathroom floor & the sink enamel needed some repair. It was very quiet & comfortable.

Great gym and breakfast options and clean rooms! Had an issue with our door not locking and Jasmine at the front desk addressed it immediately and had us in a new room w/in 5 minutes. Thank you!

Newer property. Spacious suite for 3 adults plus a dog. Quiet. Staff was warm and welcoming.

There were not any employees anywhere. When we came in the lobby we had to wait literally 15 minutes for someone to come to the front desk to greet and check us in. The room was clean, however there was not a hair dryer. When we came back to the hotel in the evening there was not a single staff member anywhere. There were 2 guests standing around wondering what to do because they wanted to purchase snacks. I also wanted to get a glass of wine but there was no one anywhere again. Usually there are complimentary water bottles on the front desk but there were not any last night. This hotel could have been better staffed/prepared considering it is TTU move in weekend.

Great customer service

Nice well updated and decorated hotel. Staff was fantastic - especially General Manager Patrick Goad. He helped make our stay a great experience. We will stay here again.

B was wonderful when I checked in & breakfast area was kept clean. All was great except our bathroom floors needed some attention.

Adjacent to Texas Tech University.

Great place to stay.

The room is a really good value for the money. The location is excellent. Jasmine was professional and friendly.

We booked a double queen while driving up to Lubbock. It was orientation weekend and we got the last room at a good price. It was clean and relatively quiet for a hotel next to the highway. Skip the breakfast. Only one staff memeber when we arrived. She was doing double duty at the bar and the reception desk. She was fine all things considered.

This is a run of the mill hotel with limited staff, yet very friendly. Right next to the highway and close to Texas Tech campus and football stadium. So convenient but highway traffic is noisy.

Cute hotel, comfortable room and beds. All staff was extremely friendly and nice! Great for families too, breakfast was amazing.

There for a night to pick up child from Tech. Hotel is in a good location to the stadium and university. The pool was really cold and there is no hot tub. Everything else was good.

This was a nice hotel. We thought the library and outside space were really attractive. Our bed was comfortable and the room was clean. The bathroom had a few things that looked like they were overlooked in the cleaning process, but nothing too bad. The breakfast was good, although there were a few usual Hampton options that were missing, but we ate at end of the breakfast period, so they may have run out before we arrived. We would definitely stay here again.

Friendly staff welcomed our dog. Very clean and a good breakfast. Good dog walk area.

Everything went smoothly the bedroom was clean we definitely recommend

We stayed at this hotel for my daughters orientation at Texas Tech. The location of the hotel was convenient to the University, only taking about a 5 minute drive. We were satisfied with the room, however after we arrived back to the room we noticed that the maids had not been through, but then my husband noticed that on the mirror it said that on stays longer than one night the room would be cleaned evey other day. The next day we leave in the morning around 8 and arrive back to the room around 2 in the afternoon and finally called down the the front desk asking to have somebody come clean the room as we were heading back out. They then told us that it was too late for them to send somebody up. We then we requested that some clean towels be brought up to the room which were also never deliver. We were there for 3 nights and the room was never serviced. Very disappointed and will definitely be staying at a different hotel as we travel to Lubbock these next four years

This is the cleanest hotel I’ve ever been to. The staff was friendly, the breakfast was delicious and the atmosphere was top-notch. Definitely coming back!

Good quality for the price

Clean and breakfast was great. Would stay here again.

Loved our stay here. Will be coming back!

Perfect

Rooms too small for the price of $177.00 and breakfast quality not upto the mark.

Good hotel. Just had a problem with the tv. But they offered a different room right away without any hassle

The staff was great and extremely helpful.

Close to UMC which made it convenient. Hotel is off the freeway though so there's traffic noise at night.

Will stay again

Front desk Ms Jasmine was very kind and welcoming! The woman in charge of the breakfast area was also so kind and helpful. Our room was clean. Will definitely be booking a room here again.

Good

The room was clean and the bed was comfortable. The AC and WiFi worked great! I will definitely stay here again the next time I visit Lubbock .

Hotel was very clean and fresh. Service was professional.