We were unhappy with Reef, but all other options were very satisfying. If you are a big fan of snorkeling - I suggest searching for another hotel. If you are looking for a relaxing vacation in the pool or on a calm beach - this is for you.

The hotel is kne of the most fantastic places to stay in Hurghada, staff are very friendly, rooms are clean, facilities suit everyone, entertainment everyday, animation team are so cool, pool and beach is one of the best

Excellent service 20/10- Sara on reception was the most attentive worker we have ever come across always making sure she/ the hotel was meeting our needs. We watched their exemplary care for a lady in a wheel chair and gave praise via feedback to reception about a brilliant bar man Moustafa on the pool bar who came to thank us for our kind words.

Great staff, especially the entertainment staff.👍

All inclusive was great option

This was my second visit. Its a beautiful property and it would be 5 stars in my book if it had smart tvs and wifi in the rooms. Really annoyed about the wifi...and the wifi in the reception wasnt all that great either. The in room phones are also a bit ancient. View cant be beat though

This resort was beautiful and right on the Red Sea! The food options were great, and the chefs were always willing to take special requests for food. Pools were nice, rooms were very clean, and staff was incredibly helpful. Drinks were also very well made. One thing to note is wifi is only available in the main lobby area.

Lovely hotel but lively.

English: the hotel is in general very good, good room keeping and nice pools. The food is mediocre in the buffet and in both payed restorants. The water sport center at the beach is a rip off. Don't go there. There 100 centers in the city with better prices and superb service. Other thing is the transport from the airport with supposed to be included is not. Ihad to pay 22 euros from airport to the hotel. They said if I called earlier they would have sent a car but for 15$. By the way both numbers in the hotels website and thier website didn't work. I've send an email also but no answer. Normally you can't ask for Taxi from the outside to come pick you up. On the way back to the Airport I payed a local taxi about 8€. All the staff are very nice. Especially thr receptionist Fatimah. She really payed good attention to every detail. All in all it's a nice hotel. Clean. And the service is very nice.

This Resort is amazing! The staff are friendly and very helpful and respectful. We've really enjoyed our vacation in the hotel. Starting from the moment we've arrived to the hotel, the service desk were very friendly and finished the paperwork in fees seconds, moving to the outstanding active housekeeping staff they are on top of cleaning every corner of the resort (rooms, pool, garden, and the beach). The food is great we've enjoyed different kids of food menus Mediterranean, Italian, and oriental, taste good and fresh. The animation team were amazing. Overall the resort is quiet, amazing and family and kids friendly. Thank you Mercure Hurghada Team. I will definitely come back again! Keep up the great work

The best vacation ever. Mercure staff always go above and beyond to make sure we are happy in our stay. The beach, the sea, the heated pool and the corals were amazing. Rooms are clean and the entire place is lovely. On the downside, the food is below average in terms of the taste and quality and the pool bar drinks and food are not good. Overall, we enjoyed our stay and we would defenitly come back.

All in all very good and recommended. Nice rooms. Direct access to the sea (no coral reef so u step directly into the water) well maintained outdoor space and restaurants. Good value for money and the actual experience is better than most of Egyptian 5* resorts. 469 rooms in total spead through little building blocks. Negatives: food is better than what s on offer in other resorts but it can be improved. Rooms need to be cleaned thourougher (they change towels and sheets every day and that s pretty it) and offer wifi in the rooms. Staff is extremely polite. A la carte restaurants: skip the Italian (it s so so) but try the Arabic one which is great. Located not so far from centre of hurghada (Sheraton road etc) . If beach is your priority it's one of the best. All in all totally recommended and good value for money in comparison with other resorts

Security Always around the guest .. Always looking ..its nit comfortable

Security Always around the guest .. Always looking ..its nit comfortable

Great hotel...but the food needs more improvement

It was my first time visiting Mercure hotels Hurghada I booked through Expedia hotels.com For my vacation which started in 17 July and ended at 23 July 2021. My reservation number through hotels 9188826272184 for all inclusive plan. This reservation costed me almost 700 $ . I checked in and was shocked with few matters that hotel management messed them up. First my reservation was through Hotels.com and nothing mentioned about ultra inclusive plan and all what considered my right within the all inclusive plan are transfered to the ultra inclusive, water bottles, fresh juice and beer cans . Some items also are missed in the open buffee like seasonal fruits example watermelon, kiwi, Guava, pear ; only orange, cantaloupe & date no diversification of food type manipulation in hospitality policies by applying cutting cost policy and reduce the benefits from the major plan of all inclusive to add them to another created plan ultra inclusive ( then I have to pay for the items which are missed in the restaurant like watermelon good quality of juices or juice without sugar added as am not allowed by Dr instructions to drink juice with sugar add) which not mentioned in hotels policies . Am a type of customer who is travelling a lot and have pretty much ideas about hotels services. If we are dealing with Mercure hotel Hurghada as a part of economy chain and they can't offer generously and serve the high level class customer then they should get rewarded by equivalent money amount.

It was my first time visiting Mercure hotels Hurghada I booked through Expedia hotels.com For my vacation which started in 17 July and ended at 23 July 2021. My reservation number through hotels 9188826272184 for all inclusive plan. This reservation costed me almost 700 $ . I checked in and was shocked with few matters that hotel management messed them up.First my reservation was through Hotels.com and nothing mentioned about ultra inclusive plan and all what considered my right within the all inclusive plan are transfered to the ultra inclusive, water bottles, fresh juice and beer cans . Some items also are missed in the open buffee like seasonal fruits example watermelon, kiwi, Guava, pear ; only orange, cantaloupe & date no diversification of food type manipulation in hospitality policies by applying cutting cost policy and reduce the benefits from the major plan of all inclusive to add them to another created plan ultra inclusive ( then I have to pay for the items which are missed in the restaurant like watermelon good quality of juices or juice without sugar added as am not allowed by Dr instructions to drink juice with sugar add) which not mentioned in hotels policies . Am a type of customer who is travelling a lot and have pretty much ideas about hotels services. If we are dealing with Mercure hotel Hurghada as a part of economy chain and they can't offer generously and serve the high level class customer then they should get rewarded by equivalent money amount.

The hotel in general is perfect, especially the staff; they are so nice and polite. Special thanks to Hazem the front desk guy, he is super awesome.

Music too loud. Asked manager to change room, he laughed. AC did't work, even after it was supposed to be repaired. Constant badgering from employees about massages. I was looking for peace and quiet....didn't find it. Can't recommend, especially for a solo traveler.

Music too loud. Asked manager to change room, he laughed. AC did't work, even after it was supposed to be repaired. Constant badgering from employees about massages. I was looking for peace and quiet....didn't find it. Can't recommend, especially for a solo traveler.

We stayed for a month nearly. All was perfect thanks to the wonderful staff at mercure hurghada. Especial thanks to Mr Hazim/ reception for his impeccable service throughout our stay and also Ms Fatma. Thank you Mercure for providing us with such great memories

We stayed for a month nearly. All was perfect thanks to the wonderful staff at mercure hurghada. Especial thanks to Mr Hazim/ reception for his impeccable service throughout our stay and also Ms Fatma. Thank you Mercure for providing us with such great memories

Everything friendly welcoming staff food location really nice place

The room, grounds, pools and beach are excellent.The food seems brown and unimaginative - but that’s the same with a lot of hotels in Hurghada. What really upsets me is that, as good as it is I don’t think it’s particularly good value for money. That is all.

The room, grounds, pools and beach are excellent.The food seems brown and unimaginative - but that’s the same with a lot of hotels in Hurghada. What really upsets me is that, as good as it is I don’t think it’s particularly good value for money. That is all.

It was good at all , but the lunch meal was bad , and the animation team needs to be more variety

Our stay at the hotel was nice. The entertainment was never on time and left a lot to be desired. The dining room buffet was not laid out well which created unnecessary line-ups. Overall we enjoyed our time at the hotel,

Our stay at the hotel was nice. The entertainment was never on time and left a lot to be desired. The dining room buffet was not laid out well which created unnecessary line-ups. Overall we enjoyed our time at the hotel,

Good condition for inclusive meals and Nice view for Red Sea. Suitable Price.

It was a big resort with many facilities. I liked the private beach most. All inclusive deal means you can have unlimited drinks including beer and wine. It was a very good experience to me. Will return again. The distance from the airport was good. The price was very reasonable. They have many activities during day time with many choices and free performance at night. Also good shopping mall. Only negative is there is no wifi at rooms, maybe because too wide the area is. Overall it was beyond my expectations.

It was a big resort with many facilities. I liked the private beach most. All inclusive deal means you can have unlimited drinks including beer and wine. It was a very good experience to me. Will return again. The distance from the airport was good. The price was very reasonable. They have many activities during day time with many choices and free performance at night. Also good shopping mall. Only negative is there is no wifi at rooms, maybe because too wide the area is. Overall it was beyond my expectations.

We stayed here for three nights at the end of a week long tour throughout all of Egypt. We have enjoyed our stay here. It is very clean, with well maintained facilities and the staff are generally very friendly and helpful. The buffet/food is okay - seems to cater to a largely European crowd, I think it would be better to have Egyptian food. The wine on tap is gross. It tastes like iris coming through a dirty line. I suspect you could order a bottle somehow but didn’t bother to figure that out.We did most of our activities outside of the hotel with Sinai Excursions who I highly recommend as we didn’t see much of value going on within the hotel facilities. The pools are moderately heated as Harghada is very cold (relative to other latitudes) and windy in the winter (December/January) so I really don’t see the point of making this a destination at this time of year. The hotel itself is about 5-7 km out of the centre so be prepared to pay between 150 - 300 EP depending on your negotiating skills. This is A very touristic destination removed from the Egyptian culture and maginificant history, if that is what one was looking for or as part of a more comprehensive trip I would recommend a few nights in this facility to friends and family for sure.