Very spacious and comfortable apartment. We are a family of 5. Everything was as described, actually the place is better than actually shown in the photos. Very clean. Equipped kitchen. Great location . Super easy check in.

Overall, we had a great stay at this hotel. Very convenient location since we were arriving and leaving from the west train station and we were able to walk from the hotel to all of the museums and main attractions. It was a lot of walking though so some may want to look more into public transportation options depending on fitness level/where all you are interested in going. Vienna does seem well equipped with public transportation options. The staff there were very friendly and we loved the traditional feel of the hotel. The only real complaint I had was how thin the walls were. I was experiencing some jet lag on the second night there and could hear pretty much everything going on in the rooms around us which made it even harder to sleep. I am normally a heavy sleeper and did not notice anything on the other nights so it just depends on whether or not you are a light sleep and/or have noisy hotel neighbors. Just something to keep in mind! Also be prepared that since it is an older building, it is not as nice/clean as a newer or recently renovated place would be. For us that was a plus though because it added to the experience.

The property is 25 min walking distance from Museum Quarter and National Opera. Great apartment. No issue with checking or checkout.

It is a neat family owned property that the owner take pride in. It is old with some period furniture, but clean. It also was a spacious room with some cooking facilities if desired.

It was really a nice spot. Very authentic and accessible to everything as well as a well of transportation choices. The hosts are fantastic!

Excellent location, good atmosphere in this family owned hotel.

It was er very nice place to stay in a nice area.

As we walked through the hotel entrance we felt an unique atmosphere. There was wonderful music all around us, magically. The location is good and convenient. In the rooms there were everything we need, including kitchen staff. The cleanliness and staff are on very high level. Our entire stay was extremely enjoyable and unique. The rooms are spacious, the beds comfortable, only the wi-fi was weak time to time, but it doesn't matter. Thanks to the owners and staff for helping us and making our stay in Vienna a memorable one.

Great, characterful hotel. Not your usual soulless hotel, this old-school apartment block is preserved in a traditional Viennese style. There are the usual creature comforts (Aircon, TV, coffee maker etc), but it's not fancy or fussy. I like the fact that you get a full apartment - rooms are more like a small flat. Limited reception hours not a problem - just enter your code number and your key appears. I like the location in the 7th District - it's not fancy, but there are loads of (non-touristy) amenities nearby, especially on Neubaugasse.

This property is a real gem of a place. It is in a nice area not to far to get to anything. The room was spacious and very clean I had a single room on the 5 floor next to the lovely roof terrace

Very clean and inviting atmosphere. Would like to come back

Lovely stay, nice owner and really cozy and fascinating area.

The property was lovely, very spacious! And had everything we needed. There are only two things that wasn’t to our satisfaction, Firstly we had booked a property with three bedrooms, but on arrival there were only two and secondly, I think there wasn’t any soundproofing between the rooms of other guests! For the first three nights out of four we were woken by the people in the next room.

I want to go back to Vienne just so I can stay here again. It's that good!

The property owners are very nice and helpful. Location is convenient for tourists and about 15 minutes walk to the underground train. It is located in a quiet neighborhood. Room we got was very spacious and excellent for families. It included a kitchenette, a good sized living-dining area.

Loved this hotel! Great location in the heart of Vienna, walking distance to most museums and attractions. The building feels like a private family home with beautiful decor and old world charm. Highly recommend!

The bed is very hard and uncomfortable, the sink didn’t drain, and there were remnants from previous guests under the bed.

The hallways are full of art and plants. Our apartment was spacious, clean, quiet and comfortable. We had good control of the heat. The kitchen and bathroom were very well appointed. It’s in a “real” neighborhood—not in the middle of tourism—but a pleasant 10 minute walk to the center of everything. Plenty of neighborhood restaurants.

Bernt and Bahi take very good care of this historic property and each guest individually. It's more like a bed and breakfast than a hotel. The rooms were very clean and the breakfast was unique every morning. The location is very central.

Very unique place, very spacious. On a quiet street but only 1-2 mins away from busy highstreets

Everything in this apartment was perfect! Staff was wonderful and very helpful. They treated us more like family rather than tourists. Breakfast was outstanding!

Beautiful apartments of different sizes and a lovely host that goes the extra mile to make you feel at home

The building is quite old but I was on one of the newer floors, with floors 4 and 5 being additions to the original building. It has a very small lift that just fit me and my two suitcases. My room was very big - it was essentially an apartment with a kitchenette, walk in wardrobe, lounge and desk. There was a hairdryer, safe and ironing board with iron. The tv really only worked on 3 channels and the reception was bad. Location wasnt bad. About a 5 min walk to the supermarket and theres restaurants in the area. About a 20 min walk into town - around the Opera House. Staff were very friendly and helpful. Room was clean. No real toiletries so bring your own shampoo and conditioner.

I know it is typical for the type of bed that is usual for the area, but I found it uncomfortable. Everything else in the room was great. Service was wonderful. Office staff very helpful. Everything was clean and in good condition.

Friendly helpful staff. Nice location close to the museum quarter and Neubigasse.

Lovely old-style apartment hotel - just like staying in a well-to-do friend's flat - large rooms, antique furniture everywhere and great neighbourhood. Ten minutes walk west of the inner ring where there are connections to tram and underground services, and bus stops just a few metres away. Lots of bars, restaurants and shops in neighbourhood. Interesting and eclectic spread of buffet breakfast items, and really helpful staff. We had a two bedroom apartment which was actually a lounge with two single beds, a very large double bedroom with sofas and lovely furniture, and a small kitchenette and bathroom. Only downside of that arrangement was that the bathroom was accessed from the bedroom via the lounge, which is fine for family occupancy but might be more awkward for couples sharing. Apartment was well equipped with cooking stuff, kettle, wifi, etc, and toasty warm even in February. I'd definitely stay there again. Fantastic value too.

Small apartment in a traditional Vienna building, with amble space and a small kitchen. The apartment-hotel has the sweeping stairs traditional in older Viennese multi-story residences, has a good elevator, and is nicely decorated. The reception was swift and informative. The location is within two-to-three blocks of street car and bus connections. It is near Neubaugasse, which has plenty of interesting stores, including those selling antiques and art. In all, I was pleased with the stay and it compares well with places I have stayed in Vienna during the past couple of decades.

Friendly and helpful hosts who gave us a very welcome cup of tea when we arrived early after a long overnight train journey. Good location. I would be very happy to stay here again

We lived there 7 nights. It is a clean, calm hotel in a good location. The kitchen in the room is very convenient.

Old fashioned and full of character. Lots of old photos and personal decorations / touches. Staff were welcoming and friendly. We had plenty of space for 3 adults in our 'apartment' with a good sized double bedroom and a living room with settee and chairs, a dining table and chairs, a desk and a good sized cupboard with a safe. There was a single bed in the living room. All the beds were comfortable. There was plenty of hot water for baths and a small kitchen area, which meant that we had a kettle and a fridge. We didn't use the hot plates, but shopped locally one evening for a picnic-type meal. Good internet connection in room. No problems with noise. We were on the 4th floor and our rooms looked out onto a central area, surrounded by other apartment blocks. We liked the area, a 15 mins walk to the Museum Quarter and some restaurants/ cafes near at hand. Had breakfast one morning with a good choice. Enjoyed our stay, slightly out of centre, but only a short walk / bus to the metro. Would happily go back as we really enjoyed our visit to Vienna.

Fairly comfortable and enjoyable stay not too far out from the city centre.

The location was very closed to the parliament and cityhall, and the room was very spacious and quiet. Although it is old building by looking from outside, the inside of the building was very clean and well-decorated - plus very fast wireless internet! The staff was very friendly when asking for the help, and definitely looking forward to choosing again if visiting Vienna next time.