Attached are some of the problems / issues very frustrating and annoying in the room I was given to sleep in all night. How would you feel when you have to stay in a room where there is visible poo on the toilet walls, blood stains on the curtain, room smelly of smoke and weed, mould in the shower, very dusty room and wardrobe, windows cannot be shut etc. I am not able to attach all the pictures due to the size

The hotel was amazing and very clean and the staff were very helpful and would stay there again

Really helpful team who dealt with the last minute circumstances wonderfully.

This place needs a lot of work! Smells of mould! Whole room was shocking from blood on my pillows to sweat & urine! Walls are discoloured! Toilet makes loud noises! Guests smoke weed! And worst of all fire alarm is faulty which work us all up at 6am in the morning! The owners are lovely but instead of having flashy cars you need to put money in to this hotel!

The rooms were clean and tidy as expected from the photographs. However upon arrival the entrance room was extremely untidy with left over food, bikes, paper, mattress covering the floor and in the middle of the room thete was a bucket catching water. We didnt expect much given the price but the smell and condition on arrival was off putting..

The staff of the hotel where quite useful.especially the manger. But the hotel need a huge renovation to accommodate people. The noise there was horrendous i couldn’t sleep

The room was dark and smelly only one light worked and likewise the beside the bed aswell there was a hole in floor covered over by carpet,ridiculous price of £50 for one night is disgraceful not worth anything at all

The room was fine and did the job but when we arrived to check in there was nobody present to let us in but a note to call a number to get instructions. We all had little to no signal in Blackpool so it took a few tries for the call to go through and the text they send with instructions didn’t come through for nearly an hour and we had nowhere to go with all our luggage. I think it’d be better if the instructions to check in are sent over ahead of the trip so you know what to do on arrival rather than waiting for instructions after arrival

we came to stay at this hotel yesterday for one night we arrived at the hotel and upon arrival… there was no one there so called your business where we explained that I was disabled and needed to park close we were told to go in and someone would help us I went to the door which was locked, the windows were covered up as if it was closed down a Asian gentleman then looked through a tiny part of the window and came out to us he got us to park on the street which I wasn’t happy with as it had double yellow lines we went inside, the place looked abandoned on the inside he took us up to our room which was on the 4th floor and had no lift so I had to struggle up the stairs we opened our bedroom door from a key he got out of a safety deposit box outside our room, upon entering the room, there was a strong Oder the floor was stained, you could tell it hadn’t been cleaned, staining on the bedding and the toilet smelled horrendous.. There was no light bulbs in any of the lights, the place was falling apart.. the bed had a dirty mattress also, 100% AVOID! This place As we just left 5 mins after we arrived

There was no one to greet you or help with luggage, could hear everything and everyone in the building, mattress was so uncomfortable the view was terrible

So turned up called the mobile number on the door no answer for 2 rings ! No greet just given passcodes over the phone to get in ! Get to our room to find used water bottle. And dirt on the bathroom window a broken toilet seat no door on the shower and no hot water from The shower or hot water tap !

Very enjoyable stay at a hotel about 5 minutes walk from the South Pier

The property was conveniently close to main attractions and the sea, which was a big plus. The place was generally clean, but after moving the beds together, we found suspicious small bags and some dirt underneath. However, the room had fresh air and the bedding was clean. The beds were comfortable. The major downside was the noise on the stairs with people shouting and running, which kept us awake. Luckily, our child didn't wake up.

The hotel was closed for refurbishment when we got there and still is so DO NOT BOOK!!! They said they didn't even know we were coming. We were moved to another hotel across town by the owners which was fine.

The customer service was the most shocking i have ever received. I did not believe the previous shocking reviews for this pot hole but it worse then I ever imagined. Not fit for an animal to stay. Dirty smelly and staff non existent and so so unhelpful. This to me was the biggest waste of money and one that they would not refund to me even tho it was disgusting.

Stayed here new year and new year day with my husband and this was fine hotel, you get what you pay for, how can anyone complain is beyond me for 13 pounds each a night, you can’t camp in your own tent for that, bedding was fresh and fresh towels, basic yes but who cares for that price, staff was polite and friendly, never bother you in the slightest, we enjoyed and will go back too

Window’s didn’t close properly Mattress was like sleeping on the floor No staff on at nighttime Fire alarm went off at 4 in the morning no staff on site to help people evacuate or to help us.no central heating in this hotel Had to use portable heaters witch want the best.

Bedside light hanging of the wall by electric wires carpet from toilet severe trip hazard.

An awful experience! Nobody to assist with check-in. Had to find a pass by the phone number on the door. Not so much a hotel, but a bed set for the homeless. An absolutely disgusting experience.

Ok, so this is an interesting one, the price tells you what you are going to get, the rooms are very basic and look nothing like the photos. However if you are going for a.night want to be close to the front and are literallly only going to sleep here then it does the job perfectly . For 3 males here for a night out and football this is fine, i woukdnt recommend for families

No reception

Dirty room mould everywhere in the room. Picture are different on website to the room u get. Would not recommend to anyone.

The rooms.and hotel need major upgrade , the pictures are nothing like what is online

The room was different to what was advertised. Bedding looked more luxurious on the hotel booking site. There was used soap left ontop of shower. Carpets on stairs need replacing. Bits of tape everywhere...where the carpet is worn. Not worth the £81 i paid without breakfast.

Terrible hotel. We arrived about 5pm on a Saturday, no one was around. There was a number on the door to call but no answer for ages - we probably waited about half hour as did other guests. The room was ok, but dirty. Lots of Cobwebs and generally an unclean feel. There was also a strong smell of weed, presumably someone was or had been smoking in the hotel. The walls are paper thin, was woken up multiple times through the night every time someone came in or out the hotel, shouting and banging going on too. Worst of all though, the fire alarm sounded in the morning. We evacuated as did some of the guests. There was no one on site again, and once again no one answered the phone. One of the guests thought she had activated it with her kettle, but I called the fire brigade to be sure. 25 minutes later someone turned up from the hotel. They got a roasting from the fireman for having no fire wardens on site. I’m convinced had it been a real fire, someone would have died. No fire warden, no one accounting for guests or any info on how many people were in the building. Also the fire exit goes into an alleyway that was dark and rubbish everywhere. Hotel have refused a refund, will be bringing up with the local council

Arrived. Couldn’t check in straight away due to no one being there, struggled to get a hold of someone…. Went out and came back later…. Checked in found the room to be small out dated with many things damaged or broken …… bed was uncomfortable…. There was a whole in the wall from where the door had hit several times…. Toilet seat was extremely loose…… towels for the shower were basically flannels and the cupboards were falling apart In the end we decided not to stay and left that night and travelled back home Definitely not worth the price I paid for the Room wasn’t even worth half of it

On entering my room I pulled back the duvet to check the sheets for cleanliness as the hotel was generally fairly dirty, dated and worn out, and was absolutely horrified to see that not only did it have no sheets and no matress protector, but the state of the mattress was disgusting as you can see in the photo. The thought of having to sleep on it even with sheets made me angry, it should have been thrown out long ago. After complaining, sheets and a protector were fitted but there were no springs in it and was like laying on a wooden board, the most uncomfortable bed i have slept on by a long way. In the morning I have a went to have a shower and there wasn't a drop of hot water, not even warm. I complained and was told that the maintenance man would look into it and sort the problem. Next day exactly the same, not a drop of hot water, complained again and was told that he had called a plumber and electrician and somebody would come to the room that afternoon. I waited, nobody came and nobody was at reception after 5pm to complain again. Still no hot water the following day, just more excuses. The state of the room in general was quite dirty with dust and cobwebs and one plug socket very loose and hanging off the wall. I would not even contemplate staying here again and left the hotel a day early as couldn't put up with another sleepless night and cold shower. The only positive i can give is that i managed to get one of the four on site parking spaces for my visit.

Wow dust everywhere put clothes on shelf had to brush them down. Room poorly decorated and very stuffy . Bathroom of poor standards. Bedding was clean and towels but only slept on top due to heat

Great value for the money , would stay again

Its is close to the beach and town centre

Unclean room, Bad smell of toilet in room. Wet walls. run over carpet. Very friendly and helpful receptionist!

It was a basic, comfortable no frills stay. You get what you pay for and it only cost £15 each for me and a friend to stay the night. Dont expect the ritz and you wont be disappointed. A perfectly pleasant stay. One thing to mention, the fire alarm went off in the early hours, which gave us a bit of a fright, but ended with us laughing out loud. You have to see the funny side of things. On the plus side it made for a great story to tell the family :)