This property is not for old people. You need to climb down/up a lot of steps to get to the property.

beautiful views, helpful staff

Loved our view and location..so beautiful and very friendly staff.. very attentive and helpful. Would highly recommend

Staff was terrible providing help to reach hotel during check in and even check-out was more terrible experience

The property had an amazing view and malina was very nice. Our bartender was incredible as well. The concerns i had was the smell of the suite maybe it was European plumbing but it always smelled in our room horribly, the bed was so hard, we couldn’t enjoy the hot tub because there was so much chlorine in it that our eyes just burned so we only used it once, they offer breakfast daily but after the second day we decided against it because the guy knocked ok our door to see if we were done like we had a time limit to eat. That annoyed me so we opted to not take breakfast anymore while we were there. It was our honeymoon and Greece is amazing i will choose a different hotel when i go back.

Very kind people and beautiful view

beautiful hotel. room had a spectacular view. breakfast was very good. staff was very helpful. close to shopping and restaurants (after you climbed the many steps to get there– my legs are now in great shape!)

The staff was very friendly with good advice on restaurant choices and accommodating transportation needs to and from the airport and ferry. The proposals an amazing view and the pool was very nice. If you have mobility issues, then this property is not for you as it is on the hills with many steps.

Good views. Lots of steps. Helped with luggages. Good food and drinks. Pool was a bit dirty.

This pricey hotel had only a few good things to offer - a clean nice room and a beautiful view. However, I expected more given the price I paid. Room - two out of three windows were broken (they would not fully close and lock), which of course was not safe - we have only stayed for one night, so I just pointed this out at check out. There was also a weird smell, I can't quite define it, but could be some lingering sewage smell, even in the bedroom. Breakfast was underwhelming, it was good on paper, but the freshness and quality of the food were disappointing (baked goods were out of the bag, fruit - a very modest portion for two people, eggs too watered down (I asked for scrambled). I also had to ask for milk for the coffee, which got cold by the time I got the ice-cold milk. Basically, it was a regular motel breakfast and not a $ 700-a-night stay type of food. Oh, and if you were to ask for some more coffee capsules during your stay, you would have to pay 2 euros per capsule!!! There are a lot of stairs leading to the room, but no porter service was offered to us. The pool is tiny, no service there. When checking out I was asked if I wanted to leave a tip for the housekeeping or reception (!!!) It was like a cherry on top of the cake of the terrible experience I had there. Again, the view and the room itself were great, but overall this was not worth it. So glad I only booked it for 1 night!

Property and staff were amazing. We were upgraded to the best room they have, it was awesome. The view is breathtaking and the location couldn’t have been better! Thank you to all the staff, top notch service and extremely friendly.

Great view and staff!

Fantastic location, beautiful view. Excellent staff & service, great breakfast. Clean, quiet, comfortable and spacious.

The photos are a true representation of the hotel. It’s gorgeous! We had bad weather and there wasn’t a single sunset because if this but we still thought the hotel and place was gorgeous. Be warned. You’ll be climbing 100’s of stairs every time you leave the hotel to go anywhere. Bring comfy shoes!

Porto Fira did not disappoint in any way! It is a lovely, well maintained hotel with stunning views!! Each staff was exceptionally helpful. We would definitely recommend staying here!

The hotel is located in a great section of Fira, close to everything in this section of Santorini to explore on foot. It’s location is also ideal for those looking to explore other areas of the island. The room had an amazing water view with great sunsets and the caldera. The hotel staff was very helpful with taking our luggage up and down the numerous steps and the front desk did a great job helping to set up tours and restaurant reservations. The bartender was very friendly and made great fresh cocktails. The pool was small but plenty big for the hotel and to cool off after a long day of exploring. Overall, a great stay for our family of four.

Location was great and staffs were amazing. Angela, the front desk, helped us with nearby restaurants, cruises, and book our driver to the port.

We enjoyed our whole experience from the transportation from the airport to the ease of check-in. Very informative about all the nearby activities and even gave us info on the boat excursions and when to book so we wouldn’t miss this opportunity in our 3 day visit. The bartender was fun and kept us fed and hydrated! We were upgraded and had an amazing room with beautiful views of the Aegean Sea and volcano. We were able to walk to the restaurants and shops. We visited just before the busy season begins so we had the best service wherever we went. We definitely plan to return. Amazing stay and trip. Santorini is a place for couples and adults willing and able to walk- lots of steps on the cliff to get up to the restaurants and shops, but definitely worth it to see the views! Truly amazing.

Modern minimalist designed rooms with iconic views of the caldera. Be prepared to climb up and down several steps to access the property.

Amazing view, very welcoming and helpful staff!

Great location, staff was helpful and efficient.

The jacuzzi tub and power was off for 2 days. The manager offered zero compensation and said it wasn’t his problem. Had workers come in and out of our room for 2 days as well

Be prepared for about 80 steps to your room... then another 80 to the street level. Not much privacy, but good service

Very unique property. Great bartender on staff.

We can't say enough about Porto Fira. The service was amazing and everyone who worked there was super kind and accommodating. Angela, who worked the front desk, booked everything from dinner reservations (which isn't overly necessary unless you want a very specific place at a specific time just because there are SO many options) to excursions (highly recommend the boat cruise and scuba diving, as well as renting an ATV to wander the island!). The rooms are lovely and the view is stunning from no matter where. There are a lot of steps, but this is very normal for Santorini as it's built into the side of a cliff. Not too many places in Fira or Oia that don't have steps but have that view! Porters are amazing and somehow carried our two suitcases (100lbs) up and down all the stairs while we struggled to carry ourselves lol All-in-all, highly recommend! We would love to go back.

All of the staff were great and helpful. The room was clean when we arrived and it was kept clean throughout our stay. We really cannot say anything about this facility. When we return to Santorini, we are definitely going to stay here. I want to say thank you to all the staff at Porta Fira for making our vacation memorable and enjoyable! We also love the bartender Dionisis, the cocktails were good and the food was good!

Overall we enjoyed our stay at Porto Fira. It was in a great location in Fira, the staff was incredibly friendly and helpful, and the breakfast served was very nice. There were only two downsides. First, having to walk up and down the steps to get to the hotel from the main part of Fira was kind of a pain. If you are older or have trouble getting around do not stay in a hotel in the cliffs where you have to walk down steps to the hotel. This was never stressed in some of the Santorini websites we reviewed. Second, our room was quite small even though we had a "deluxe" room.

Beautiful hotel with an amazing view along the steep caldera slope of Fira. Excellent service by everybody, whether it was house-keeping, reception, porter, and also the communication prior to arrival. As we were staying off-season (mid-March) we had breakfast in our room, which was fine for us. There was electrical heating provided in the room and the outside jacuzzi was operating and we used it. There was quite a bit of construction in neighboring hotels and in the tourist centres across the island, as everybody was preparing for the tourist season to arrive. This was only of minor impact but people who care about such disturbamce should avoid the off-season. We highly recommend Porto Fira Suites.

The property is gorgeous set on the side of the caldera cliffs in thira/Santorini. The views are spectacular and staff will go out of their way to be friendly and help with any issues that may arise on your trip. We stayed in the jacuzzi suite and it was beautiful. Its a long way down and up but unless you do no research before your trip this is expected.

Amazing views - centrally located in Fira, Good Breakfast delivered daily - fresh and lot of options .. Angela at front desk was v helpful with all requests.

Nice location and nice views from the room we were staying.

The property is amazing. It was clean, the view was breath taking and the staff was willing to bend over backwards to help us. I would highly recommend you booking here. We booked the deluxe suite and could see the sunset right from our balcony. It’s in part of town but secluded enough to where you have some privacy.