The location was nice. The apartment had all the basics we needed. The air conditioning was good.

Communication with “Midtown Stays”, the group managing the apartment, needs work. It felt like I was communicating with 2 separate groups. I was supposed to get check in info once I paid Booking.com, but didn’t get it in a timely manner. I was asked to pay the $16 tourist tax which I did. Then I got another email again asking to pay or the stay would be cancelled. Once I proved I had paid, I got another email telling me I needed to submit payment info for the security deposit. I did and then got another email again saying I had to submit payment info or the stay would be cancelled. I sent another email saying that I did and that was finally acknowledged. Fast forward two weeks when I received my credit card bill. There were 2 charges of the $16 tourist tax. When I asked them to remove the second charge, they claimed they only charged me once. After a few email exchanges, they found the 2nd charge and could refund it minus a 4% fee. I was charged a 4% fee on their mistake! It’s not much money, but it was just the last straw. I would not want them managing my property. They also asked to give names, birthdates, photo ids and selfies of all the people staying in the apartment? Why? We never saw anyone from the apartment or the management group. Why did they need all that info? When we arrived, I tried to use the door code I received. It didn’t work and I finally called the number I was given and they told me the code I used only worked on the apartment door - not on the building door. The correct code was step 2 on the check in instructions. I never received them until after I called. The website said basic toiletries were included. There was only hand soap. They said there was laundry detergent above the washer but it was empty. The microwave didn’t work. No one came to fix it and the only help I got was to flip the breaker. That didn’t work. There were not enough bars/hooks in the bathroom for 4. There were no dressers for unpacking.

Good location in between the arts district and Beale street. Nice vibe to the place and the area!

Couldn’t find fault!

Great location , very clean and great vibe

No lift

Great location,very spacious & clean.

A little noisy outside on Main Street on a Saturday night !