Average stay. Bathroom was very small and inconvenient

I'm so glad I booked this hotel. It was very clean and the beds were very comfortable. I couldn't get the toggle for the shower to stay up so the water kept switching to the bottom tap so I had to shower while holding the toggle. The shower floor tiles were slightly cracked. However, my husband managed to use the shower fine (maybe you just need to be very strong to work it properly) and everything was immaculately clean. There are shops for umrah gifts and shawarma etc right outside the hotel and haram is right behind the hotel. Excellent location for me but at least 15mins average pace walk to the women's gate. Was easy to get a taxi back to the airport. The restaurant was closed when we went for lunch and we didn't like the look of the pictures of food they were showing on the screen so we chose to eat from outside the whole time we were there so I cannot comment on the food. Towels, bedsheets etc were all clean and comfy and the beds were also comfy. We were on the 8th floor and it was never a problem getting a lift up and down.

Property had lots of positives like proximity to haram, overall good service, English speaking receptionist, in home laundry service etc. only negative was the noise level which was on a higher side so staying asleep would be an issue if you are light sleeper. Otherwise a good place to stay

My experience was very nice to stay here, it’s only 5min walk to Haram. Neat and clean, daily cleaning,

The service was fantastic! The food was great and delicious. The view from the room was great as well

We really enjoyed our 4 day stay.

One of my best hotel experiences. All the staff was very friendly and helpful to the end of my stay. Highly recommended for staying in Madinah

Very convenient. Lot off shops and its very close to masjid