Very centric hotel; comfortable rooms. Breakfast offered.

Place was fairly clean. The furniture feels like worn out IKEA furniture from a hand me down store. Complete lack of power outlets, my wife had to pull the night stand out to reach hers for her CPAP. I had to run a cable into the bathroom for mine as there were no power outlets on my side. My wife and I like it on the cold side(68 ish) but it seems that the hvac system was only kicking out warm air. We had to open a window(only one room's window would open) and then we lost sound isolation from outside due to that. In general it felt worn down and dated. Felt like we were staying at the cheapest hotel in town.

Place was fairly clean. The furniture feels like worn out IKEA furniture from a hand me down store. Complete lack of power outlets, my wife had to pull the night stand out to reach hers for her CPAP. I had to run a cable into the bathroom for mine as there were no power outlets on my side. My wife and I like it on the cold side(68 ish) but it seems that the hvac system was only kicking out warm air. We had to open a window(only one room's window would open) and then we lost sound isolation from outside due to that. In general it felt worn down and dated. Felt like we were staying at the cheapest hotel in town.

I was shocked to enter a smelly suite. The carpet’s specially were having an odor. A tiny spider on the curtain. The bathroom floor not very clean. Stains on fabric, drawers, toilet walls. The toilet door was damaged and also the bedroom double door cracked. So not at all Hilton level cleanliness and maintain ed.

I was shocked to enter a smelly suite. The carpet’s specially were having an odor. A tiny spider on the curtain. The bathroom floor not very clean. Stains on fabric, drawers, toilet walls. The toilet door was damaged and also the bedroom double door cracked. So not at all Hilton level cleanliness and maintain ed.

Very nice, clean rooms. Very spacious.

Very nice, clean rooms. Very spacious.

I liked it

It’s a good place to stay, with nice facilities. We love the pool, providing fun for the children. It has a fully functional kitchen equipped with cooker, microwave, fridge and dishwasher. They have good buffet breakfast, providing variety daily. They have friendly and accommodating staff. Excellent service throughout our stay. We love the location, closed to most landmarks, accessible and walkable to local shops, restaurants etc. we really enjoyed our stay at homewood suites by Hilton as much as we love Chicago.

It’s a good place to stay, with nice facilities. We love the pool, providing fun for the children. It has a fully functional kitchen equipped with cooker, microwave, fridge and dishwasher. They have good buffet breakfast, providing variety daily. They have friendly and accommodating staff. Excellent service throughout our stay. We love the location, closed to most landmarks, accessible and walkable to local shops, restaurants etc. we really enjoyed our stay at homewood suites by Hilton as much as we love Chicago.

Without question, and hands down, one of the best staffs that I have ever encountered on all my travels. Couple of issues with the drawers in the room breaking/not working and some lights USB chargers not working, but the helpful, sheer, and wonderful manners of the staff more than made up for any flaws with the room. I'm there for the clean rooms, helpful staff, and proximity to the things I was there to see. This hotel was the best 3-Star hotel I have ever stayed in. 5-Stars!

Great staff!

Only one working elevator. It took half hours to get to your room. It was a lot of time wasted

Good locatiom

Excellent location, walking t distance to shopping, Parking available for a fee

Staff was very friendly. The room was better than i expected for what i paid!

In the middle of down town was good, but small and noisy

In the middle of down town was good, but small and noisy

We had a great stay while in Chicago. We had a couple of maintenance issues come up while there, but the staff addressed it very quickly and were very kind. Would definitely stay there again!

Our family stayed here for 3 nights and we won’t stay here again. Thankfully, the staff was attentive and the location was fantastic- but this was the only plus of the stay. Upon checking into our room we noticed stains, dents in the appliances, a hole from somebody kicking in the bedroom door- which had gone I repaired and to top it off - soiled furniture and black mold on the ceilings. We requested a new room, which the front attendant helped us with and I feel she was embarrassed and was not surprised by our feedback. We moved to another room which was slightly better but still not what I would ever choose to stay in. The pictures are not accurate on the website- let’s just say that. If we could have found another spot, I would have checked out and paid the additional charges. There were just too many things to note here. They need to seriously overhaul this place. They’ve tried to renovate parts of the hotel but it’s like putting lipstick on a pig lol. The elevators take forever and are ancient, the breakfast is very basic, the bath tub took FOREVER to drain and Housecleaning comes every other day. Like I said, the location was great… I wish I had better things to say.

We had a great stay while in Chicago. We had a couple of maintenance issues come up while there, but the staff addressed it very quickly and were very kind. Would definitely stay there again!

Our family stayed here for 3 nights and we won’t stay here again. Thankfully, the staff was attentive and the location was fantastic- but this was the only plus of the stay. Upon checking into our room we noticed stains, dents in the appliances, a hole from somebody kicking in the bedroom door- which had gone I repaired and to top it off - soiled furniture and black mold on the ceilings. We requested a new room, which the front attendant helped us with and I feel she was embarrassed and was not surprised by our feedback. We moved to another room which was slightly better but still not what I would ever choose to stay in. The pictures are not accurate on the website- let’s just say that. If we could have found another spot, I would have checked out and paid the additional charges. There were just too many things to note here. They need to seriously overhaul this place. They’ve tried to renovate parts of the hotel but it’s like putting lipstick on a pig lol. The elevators take forever and are ancient, the breakfast is very basic, the bath tub took FOREVER to drain and Housecleaning comes every other day. Like I said, the location was great… I wish I had better things to say.

The breakfast staff were outstanding!!! Very friendly, happy and helpful! They made our day! Also the gentleman who checked us in was helpful and greeted us warmly.

The breakfast staff were outstanding!!! Very friendly, happy and helpful! They made our day! Also the gentleman who checked us in was helpful and greeted us warmly.

Amazing

Amazing

This is the second time for me to stay here. It’s near the favorite area and I love here.

This is the second time for me to stay here. It’s near the favorite area and I love here.

Friendly services with a smile. Especially the breakfast staff.

Good

Friendly services with a smile. Especially the breakfast staff.

Good