Staff was super helpful and friendly. You could tell they love their job. Room was spacious. Didn’t feel cramped. Parking was included in the price.

Parking was a block away but it was free so worth the walk.

Location and price

A/C was not working, which we were only told after checkin. Had been out for at least 4 days prior and no idea when it would be fixed. The room was hot and stuffy so we requested a refund and booked with another hotel down the road.

A localização é o ponto alto. Em River North, com diversas opções de restaurantes próximas. Fica bem próximo da Av. Michigam, dá para ir a pé ao Rio, ao Navy Pier e ao Milenium Park. Eu fiquei num quarto de fundos, o que nesse hotel é a melhor opção, em função do barulho da rua e também porque ele fica quase em frente ao Chicago Fire.

O controle do ar condicionado não diminui a velocidade da ventilação. O café da manhã é bom para o padrão americano, porém com horário muito reduzido. O pessoal do restaurante não foi muito simpático. O sistema de cobrança do hotel é complicado, pois eles fizeram o bloqueio do valor total da estadia e depois efetuaram cobranças de parte da estadia sem liberar o bloqueio inicial, o que gerou um problema de redução do limite do cartão.

Buena ubicación,servicio amable.

Pedí que me limpiaran la habitación cada otro día y solo fueron el penúltimo día a recoger la basura y dar una pasada al baño. Tenía que hablar para que fueran por la basura. El desayuno muy simple los 5 días fue lo mismo y no lo abastecían.

We really liked the location, vibe of the hotel, ease of getting checked in and out, and the room was nice and clean. We drove so pulled up in the alley way next to the hotel and they allowed us 15 minutes to check in and drop things off before we parked. The person there was very friendly. Loved that there was a Dohm sound machine as that’s what I use at home and it was a pleasant surprise. The shower was very powerful which was fantastic! Body wash, shampoo, and container in the showers. I never use those but did this time. They exceeded my expectations. Breakfast was very good with many options. The hotel was very clean and safe. All the staff that I encountered was very friendly. I enjoyed having the lights from the buildings in the evening. I loved my view from my bed. So appreciative that our view wasn’t a brick wall. We have had many brick wall views in the past.

Breakfast was really good, but very congested. We stood in line for a very long time, so when I went to get my coffee a few minutes before closing, they had taken the coffee away. Didn’t expect for the coffee to go until they closed the doors. Not a big deal as we only allowed 45 minutes for breakfast not knowing it would be so busy. I’m sure on a non-holiday weekend it wouldn’t have been a problem. I did notice after I had gone out and grabbed a coffee that there was coffee in the lobby. I didn’t know that that was there, so this really isn’t a negative, just an awareness. The only other negative was the pull out bed. Mattresses on those are usually thin, but it was very lumpy and uncomfortable. However, we were appreciative to have an extra space.

Friendly, clean, comfortable, big rooms, good breakfast

Nothing

Okay

N/A

Bon petit déjeuner (cereales, fruit, youghurt, bacon, oeufs, saucisses etc).

L'equipe de la receptions impeccables, et nous ont aidé souvent.