We stayed the night before surgery. It was very adequate

It was a great experience

It was a great experience

Overall a 3-4 rating, due to my limited interaction with staff or use of the facilities, a noticeable brown stain at the entrance of my room along with a penetrating smell of dog. The hotel is pet friendly, which is great, but the lingering smell in the room was bad enough to need to open the window daily to air it out. Smell aside, the room was great! Spacious and up to date, almost like a small studio apartment. My stay was for 4 nights to attend work training.

Overall a 3-4 rating, due to my limited interaction with staff or use of the facilities, a noticeable brown stain at the entrance of my room along with a penetrating smell of dog. The hotel is pet friendly, which is great, but the lingering smell in the room was bad enough to need to open the window daily to air it out. Smell aside, the room was great! Spacious and up to date, almost like a small studio apartment. My stay was for 4 nights to attend work training.

Clean hotel, quiet at night. Beds were comfy, would stay again!

Clean hotel, quiet at night. Beds were comfy, would stay again!

Staff was friendly, hotel was clean, very pleasant stay

Staff was friendly, hotel was clean, very pleasant stay

It was our first time to the Seattle area, so we loved the location of the hotel in Renton. Not to far from the airport and not to far from where we needed to get to in the area. The hotel itself was very clean, modern, with good amenities. The rooms were comfortable and the layout was really nice. The quiet location was also important to get the rest we needed. My only beef is that the hotel front desk tried to upcharge us without communicating their intent. When we were checking out we noticed a $50 extra charge for early check-in. This was never requested by us, nor was it communicated when we checked in. To me that is borderline dishonest and should be addressed by management. However, once we brought it to the attention of the front desk they resolved it and took the charge off our bill.

This was our first time staying at a Sonesta property and we were very impressed with our stay. Our room was clean and nice. The breakfast was great and delicious. It was quiet and comfortable. We would definitely stay at Sonesta again!

Nice and quiet comfy

Hotel was good. Shuttle pickup not reliable. Waited hour and half for pu from train station. Which is only 2 miles away from hotel. Finally got an Uber.

Hotel was good. Shuttle pickup not reliable. Waited hour and half for pu from train station. Which is only 2 miles away from hotel. Finally got an Uber.

Very good stay

I am kind of a bed freak. These were ok but not great.

Some of the staff was new and gave conflicting information. The most discerning was that we were told 24 hour shuttle to the airport. When we tried to get an 8:00 we were told that is when they are scheduled to take Veterans to a facility. While I applaud what you are doing for them, that makes it difficult to get to the airport. The option was 7:00 am or 8:30 which with a 10:30 flight was not going to work. I am sure you could figure out a solution for this issue.

I am kind of a bed freak. These were ok but not great.

Some of the staff was new and gave conflicting information. The most discerning was that we were told 24 hour shuttle to the airport. When we tried to get an 8:00 we were told that is when they are scheduled to take Veterans to a facility. While I applaud what you are doing for them, that makes it difficult to get to the airport. The option was 7:00 am or 8:30 which with a 10:30 flight was not going to work. I am sure you could figure out a solution for this issue.

Good

Reception staff can be more friendly and polite

Great Hotel

Everything is ok

Everything is ok

Entire room was clean! The shower was really nice. Front desk staff were super nice and friendly!! Would definitely stay here again.

Loved the rooms and bed

The hotel was nice, comfortable, breakfast good. One big problem, you allow dogs but don't control them. The dog next door yelped, barked and wimpered whenever owner left the room which was for hours sometimes and at night until after 11pm. Suggest owners not be allowed to leave pets unattended.

Not problematic at all very good rooms and it wasn’t dirty

The hotel was nice, comfortable, breakfast good. One big problem, you allow dogs but don't control them. The dog next door yelped, barked and wimpered whenever owner left the room which was for hours sometimes and at night until after 11pm. Suggest owners not be allowed to leave pets unattended.

I was a little nervous because of some of the more negative reviews but it was fine for us. Check in was easy, our room was nice and clean (although they gave us 2 queens and not a king like we booked). Breakfast was a decent continental and filled us up before heading back home. No major issues or complaints. A very solid stay

Location.

Nice and quite atmosphere.