Ruben, the manager and at the front desk was extremely helpful and nice. The entire staff was very friendly. The beds were comfortable and we enjoyed the pool. The breakfast was awesome. Enjoyed the specialty cocktails. Great stay!

Rooms had a strong smell and were not as clean as expected.

Rooms had a strong smell and were not as clean as expected.

The girl at the check-in desk was absolutely charming. She was so accommodating. She accompanied us to check that the rooms were to our liking. The breakfast was fantastic, the rooms were comfortable. We couldn't figure out how to use the futon, but that was our issue. A few bugs on the floor which is to be expected in Mexico. Darling location and they shut the gate at night which made us feel very secure. Loved this experience!

The hotel is gorgeous but, more importantly, the staff is absolute top notch. They made our vacation special. Highest recommendation!

The girl at the check-in desk was absolutely charming. She was so accommodating. She accompanied us to check that the rooms were to our liking. The breakfast was fantastic, the rooms were comfortable. We couldn't figure out how to use the futon, but that was our issue. A few bugs on the floor which is to be expected in Mexico. Darling location and they shut the gate at night which made us feel very secure. Loved this experience!

The hotel is gorgeous but, more importantly, the staff is absolute top notch. They made our vacation special. Highest recommendation!

This is a great property. It’s tranquil inside.

This is a great property. It’s tranquil inside.

Lovely hotel, wonderful people, very good location and exquisite taste. Bed is super comfy and AC works fantastic!

Lovely hotel, wonderful people, very good location and exquisite taste. Bed is super comfy and AC works fantastic!

There’s a beautiful garden and pool, the rooms are large and well air conditioned but with character. Hit breakfast options are yummy. Friendly fun spot for the kids.

There’s a beautiful garden and pool, the rooms are large and well air conditioned but with character. Hit breakfast options are yummy. Friendly fun spot for the kids.

Lovely relaxed hotel. The staff couldn't have been more helpful offering suggestions for activities in the town and preparing an early breakfast when we were off to Chichen Itza.

Lovely relaxed hotel. The staff couldn't have been more helpful offering suggestions for activities in the town and preparing an early breakfast when we were off to Chichen Itza.

We stayed in the new hotel wing which was great. Staff is excellent and room was nice and updated.

We stayed in the new hotel wing which was great. Staff is excellent and room was nice and updated.

We enjoyed every aspect of it! Will come back for sure!

We enjoyed every aspect of it! Will come back for sure!

We loved our stay. Favorite hotel of our trip. The staff was extremely friendly and helpful, the courtyard and grounds were beautiful and a wonderful place to read or have a drink and relax. Very convenient location. Nice breakfast included. Highly recommended!

We loved our stay. Favorite hotel of our trip. The staff was extremely friendly and helpful, the courtyard and grounds were beautiful and a wonderful place to read or have a drink and relax. Very convenient location. Nice breakfast included. Highly recommended!

We stayed in building 2 (modern style), just across the square from building 1 (traditional style). It was a short walk to the centre down a pretty street. The room was spacious, quiet and air conditioned with a hammock to relax on. It has an amazing bathroom with a shower that opened onto a little internal outdoor courtyard which we loved. There is netting above to avoid bugs getting in. The staff were lovely and attentive. We were given a choice of building and a map of the local area with lots of suggestions. I believe you can go on private tours with the hotel too. Breakfast was cooked to order and delicious, with coffee, tea and juice. You could also help yourself to some toast and banana cake. The pool area had complimentary soft drinks, water and snacks, with alcohol available for an extra fee. There were other areas outside each room with seating and hammocks for relaxing outside. We wish we could have stayed an extra night. This was our favourite hotel on our two-week trip. Take care not to arrive at Hotel Casa San Juan instead of Hotel Posada San Juan like we did. Google maps only showed the former and didn’t state Casa/Posada, and it is difficult to walk between the two with luggage as there are narrow or non-existent paths and traffic.

We stayed in building 2 (modern style), just across the square from building 1 (traditional style). It was a short walk to the centre down a pretty street. The room was spacious, quiet and air conditioned with a hammock to relax on. It has an amazing bathroom with a shower that opened onto a little internal outdoor courtyard which we loved. There is netting above to avoid bugs getting in. The staff were lovely and attentive. We were given a choice of building and a map of the local area with lots of suggestions. I believe you can go on private tours with the hotel too. Breakfast was cooked to order and delicious, with coffee, tea and juice. You could also help yourself to some toast and banana cake. The pool area had complimentary soft drinks, water and snacks, with alcohol available for an extra fee. There were other areas outside each room with seating and hammocks for relaxing outside. We wish we could have stayed an extra night. This was our favourite hotel on our two-week trip. Take care not to arrive at Hotel Casa San Juan instead of Hotel Posada San Juan like we did. Google maps only showed the former and didn’t state Casa/Posada, and it is difficult to walk between the two with luggage as there are narrow or non-existent paths and traffic.

Traveled across Yucatan going birding and Mayan site seeing and this was by far our best hotel. The property is beautiful and service is top notch, among the best we've ever experienced. Rooms are large and comfortable. Breakfast also great.

Traveled across Yucatan going birding and Mayan site seeing and this was by far our best hotel. The property is beautiful and service is top notch, among the best we've ever experienced. Rooms are large and comfortable. Breakfast also great.

We thoroughly enjoyed our stay here, the staff were so friendly and helpful, the hotel is very good value and we would highly recommend it.

We thoroughly enjoyed our stay here, the staff were so friendly and helpful, the hotel is very good value and we would highly recommend it.

Really nice small hotel. Pretty grounds and common areas and large room with a delux bathroom made this a very pleasant stay.

Really nice small hotel. Pretty grounds and common areas and large room with a delux bathroom made this a very pleasant stay.

This property had a unique sort of atmosphere. Hard to describe, it was like a large hacienda. Very homey. Outside our room was a large tea station they kept very well stocked and a breathtaking shared balcony area. Staff were extremely helpful and attentive. It was very comfortable and had the most amazing bathroom I’ve ever seen in a hotel. Highly recommended!

This property had a unique sort of atmosphere. Hard to describe, it was like a large hacienda. Very homey. Outside our room was a large tea station they kept very well stocked and a breathtaking shared balcony area. Staff were extremely helpful and attentive. It was very comfortable and had the most amazing bathroom I’ve ever seen in a hotel. Highly recommended!

Gabriel, the manager and his staff were amazing! We had delicious meals served. Highly recommend the house special egg scramble. We took a tour of Ek Balam with Senor Juan who was highly informative. After the tour we spent the afternoon at the hotel’s private cenote (a bit aways from the hotel) and it was simply breathtaking. Our guide Santiago took great care of our family and super nice! Virginia came along as well to the cenote and made us a special meal there. Don’t miss this and just book this tour.