Amazing staff, breakfast is A+, tropical fruits and all kind of international and Colombian options. The staff from the rhe kitchen and dinning are always very attentive to your needs. Looking forward for my next stay.

I enjoyed my time at this hotel, the staff is wonderful, specially the staff from the dinning. Yoi have so many options for breakfast starting from tropical fruits, natural.juices. pastries, and a la carte . Only couple issues relatrd to maintenance but they were taken care, very clean areas, pool was cleaned in a daily basis. The floors in bedrooms could be renovated.

I enjoyed my time at this hotel, the staff is wonderful, specially the staff from the dinning. Yoi have so many options for breakfast starting from tropical fruits, natural.juices. pastries, and a la carte . Only couple issues relatrd to maintenance but they were taken care, very clean areas, pool was cleaned in a daily basis. The floors in bedrooms could be renovated.

Convenient location and safe

Excellent location

Is a great choice for trips like ours.

Breakfast buffet

Great choice.

Good

Good

Great service, all around

Great service, all around

Friendly and courteous staff.

Friendly and courteous staff.

Not renovated, to old

Not renovated, to old

Nothing renovated

Nothing renovated

Great location, friendly staff, safe and clean

Excellent

Excellent

Need renovations.

Need renovations.

Great property

Great property

First to say : I paid for a room they just offered on Hotels.com ,when a get there the room was completely different than they offer on pics : They show a Tv on living room ( was missed) They show on pics a door between the master room and living room ( was missed) The room has a strong humidity smell After this situation I contacted front desk , they told me no rooms available to change , then when at room I decided to contact Hotels.com and a beautiful service helped me with this issue , they contacted the Hotel , and 15’ later a bell boy shows wit another room available , so from : no rooms available at this time to we have another room ( I will say the new room wasn’t that great but at least was the one on the picture add ) Then next day we took a cab from hotel to city , and the driver told us the truth , be prepared to read people . This property have split the ownership of the rooms split between many regular people like us , so if I have enough money I can buy rooms and rent them throughout the different sites like Hotels.com , Trivago , Expedia etc etc , then we some of them want to renew the rooms others don’t , then you’ll find same rooms styles in different conditions , the never updated common areas , carpets inside are old , years without painting the rooms , furniture scratched , TV broken with lines on screen , AC without temperature controls , so it was cold freezing or turn off , I wish I have more caracteres to keep describing this ugly expensive place

First to say : I paid for a room they just offered on Hotels.com ,when a get there the room was completely different than they offer on pics : They show a Tv on living room ( was missed) They show on pics a door between the master room and living room ( was missed) The room has a strong humidity smell After this situation I contacted front desk , they told me no rooms available to change , then when at room I decided to contact Hotels.com and a beautiful service helped me with this issue , they contacted the Hotel , and 15’ later a bell boy shows wit another room available , so from : no rooms available at this time to we have another room ( I will say the new room wasn’t that great but at least was the one on the picture add ) Then next day we took a cab from hotel to city , and the driver told us the truth , be prepared to read people . This property have split the ownership of the rooms split between many regular people like us , so if I have enough money I can buy rooms and rent them throughout the different sites like Hotels.com , Trivago , Expedia etc etc , then we some of them want to renew the rooms others don’t , then you’ll find same rooms styles in different conditions , the never updated common areas , carpets inside are old , years without painting the rooms , furniture scratched , TV broken with lines on screen , AC without temperature controls , so it was cold freezing or turn off , I wish I have more caracteres to keep describing this ugly expensive place

Great lovation, Great Staff. Good food. The room need a little update

Great lovation, Great Staff. Good food. The room need a little update

All staff are very friendly and treat you like a family member.

Service as always is top of the notch.

Old hotel, good location