The stay was really great, the room was super huge and just nice. Istayed in the king size with the sofa bed, it also had a full kitchen area. The only thing i complain about was the water pressure and sometimes the water is either too hot or not hot enough. However the cost, cleanliness and the 10/10 breakfast excuses it all. Quiet, family and pet friendly. This place is officially where i Am staying.

The stay was really great, the room was super huge and just nice. Istayed in the king size with the sofa bed, it also had a full kitchen area. The only thing i complain about was the water pressure and sometimes the water is either too hot or not hot enough. However the cost, cleanliness and the 10/10 breakfast excuses it all. Quiet, family and pet friendly. This place is officially where i Am staying.

When we checked in, we were given an unclean and clearly used room. Front desk did fix the situation quickly. Nothing offered for inconvenience of their mistake. AC barely worked in our room. We were too tired from driving to care about changing again. Terrible water pressure for showers.

When we checked in, we were given an unclean and clearly used room. Front desk did fix the situation quickly. Nothing offered for inconvenience of their mistake. AC barely worked in our room. We were too tired from driving to care about changing again. Terrible water pressure for showers.

Very clean, I'm a hotel snob and this met all my expectations.

Very clean, I'm a hotel snob and this met all my expectations.

It was good, tv in bedroom didn't work properly and dresser drawers wouldn't close; requested to have beds made and replenish towels, wasn't done the first day

It was good, tv in bedroom didn't work properly and dresser drawers wouldn't close; requested to have beds made and replenish towels, wasn't done the first day

Great place.pool

Great stay

Very comfortable

Very comfortable

The staff was friendly. The room was clean and spacious. Could be a better choice of good restaurants around. However, the woman on staff recommended a place that turned out to be very good.

The staff was friendly. The room was clean and spacious. Could be a better choice of good restaurants around. However, the woman on staff recommended a place that turned out to be very good.

The room was clean and the hotel was quiet. Great stay!!!

The room was clean and the hotel was quiet. Great stay!!!

The Shuttle Service was not being offered because the shuttle was in the shop. There were no accommodations or alternatives offered. One of the main reasons I chose this property was because of the Shuttle Service. On Day 2, they rented a vehicle to use for Shuttle Service. However, I was told that I was leaving too early for the shuttle to take me. I asked if there could be an accommodation made since the shuttle did not pick me up on the 1st day. I was told the manager said he does not have a driver that early. Again, no accommodation or consideration made for the fact that the shuttle was not available on the 1st day. I ended up paying $40 to commute from/to the airport. When I asked for towels to be sent to my room, I was told they would be sent to my room in a few minutes once done drying. About 2 hours later when I called to find out where the towels were, I was told some were now available, but I have to come down to get them. I put my trashcan outside of the door for the trash to be collected. The trash was taken, but there was no bag put in the trashcan. Again, I had to go down to get 1. Instead of it being offered, I had to ask for the complimentary water kept at the front desk. The shower had someone else’s hair in it. While the front desk Reps were nice, there was virtually no customer service or even striving to meet level of excellence that’s synonymous with the Hilton Brand. My worst stay at a Hilton property. I would never recommend this location

The Shuttle Service was not being offered because the shuttle was in the shop. There were no accommodations or alternatives offered. One of the main reasons I chose this property was because of the Shuttle Service. On Day 2, they rented a vehicle to use for Shuttle Service. However, I was told that I was leaving too early for the shuttle to take me. I asked if there could be an accommodation made since the shuttle did not pick me up on the 1st day. I was told the manager said he does not have a driver that early. Again, no accommodation or consideration made for the fact that the shuttle was not available on the 1st day. I ended up paying $40 to commute from/to the airport. When I asked for towels to be sent to my room, I was told they would be sent to my room in a few minutes once done drying. About 2 hours later when I called to find out where the towels were, I was told some were now available, but I have to come down to get them. I put my trashcan outside of the door for the trash to be collected. The trash was taken, but there was no bag put in the trashcan. Again, I had to go down to get 1. Instead of it being offered, I had to ask for the complimentary water kept at the front desk. The shower had someone else’s hair in it. While the front desk Reps were nice, there was virtually no customer service or even striving to meet level of excellence that’s synonymous with the Hilton Brand. My worst stay at a Hilton property. I would never recommend this location

I love the room. It was clean but the only think was the water in the sink drained slowly.

It was a great stay. We had a hard time booking a room on short notice and with 3 kids. We got in there the room was worth the money. They allowed a late checkout which was even better.

I love the room. It was clean but the only think was the water in the sink drained slowly.

It was a great stay. We had a hard time booking a room on short notice and with 3 kids. We got in there the room was worth the money. They allowed a late checkout which was even better.

The hotel was old and you could tell. The phones didn’t work in the room and there wasn’t a mattress cover on the bed. There was a pad covering the top but that was all. The staff was very friendly and accommodating.

The hotel was old and you could tell. The phones didn’t work in the room and there wasn’t a mattress cover on the bed. There was a pad covering the top but that was all. The staff was very friendly and accommodating.

I rented two rooms, both were dirty, not clean. Pots were dirty, windows were dirty, rooms smelled . For breakfast, they didn’t have any coffee cups, later a lady came and brought out real mugs. Most of these locations have flavored coffee creamer, this place did not. This place did not have any breakfast pastries either like most other homewood Suites.

I rented two rooms, both were dirty, not clean. Pots were dirty, windows were dirty, rooms smelled . For breakfast, they didn’t have any coffee cups, later a lady came and brought out real mugs. Most of these locations have flavored coffee creamer, this place did not. This place did not have any breakfast pastries either like most other homewood Suites.

The staff was great, friendly, funny, helpful. The room was clean, spacious and quiet!

The staff was great, friendly, funny, helpful. The room was clean, spacious and quiet!

The experience from check in to checkout was seamless! The grounds, hotel as a whole, & suite was clean and orderly. I will definitely book again in the near future.

The experience from check in to checkout was seamless! The grounds, hotel as a whole, & suite was clean and orderly. I will definitely book again in the near future.

Sagging floor, drawers kept opening up because of the uneven floor. Dirty sheets, and towels left in the bathroom from previous occupants. Staff was really friendly, though.

Sagging floor, drawers kept opening up because of the uneven floor. Dirty sheets, and towels left in the bathroom from previous occupants. Staff was really friendly, though.