Nice stay. Great staff

Ok

Ok

My stay at MyBanLao Hotel was terrific. The service provided from all of the staff was very welcoming. The room was comfortable, and the gym was exceptional, probably one of the best gyms I have seen at any of the hotels I have stayed at in this region. Overall I had a fantastic stay at this hotel and I highly recommend it if you’re coming to Luang Prabang.

My stay at MyBanLao Hotel was terrific. The service provided from all of the staff was very welcoming. The room was comfortable, and the gym was exceptional, probably one of the best gyms I have seen at any of the hotels I have stayed at in this region. Overall I had a fantastic stay at this hotel and I highly recommend it if you’re coming to Luang Prabang.

From my first arrival, we were greeted with a cold towel to wash our hands with and a cold glass of some thing like tea. First impression was fantastic everybody smiled and was very helpful. The pool area was fantastic, and there was always an attendant there to help us with refreshments and food. They gave us a ride to the town Square several times and to the airport, the service and the restaurant was excellent as well as the food! The day was epic and quite a bargain!

From my first arrival, we were greeted with a cold towel to wash our hands with and a cold glass of some thing like tea. First impression was fantastic everybody smiled and was very helpful. The pool area was fantastic, and there was always an attendant there to help us with refreshments and food. They gave us a ride to the town Square several times and to the airport, the service and the restaurant was excellent as well as the food! The day was epic and quite a bargain!

Exceptional! It is a royal energy, a sanctuary and the staff are Wonderful. There is so much kindness and good flow here! JaiKae ~ thank you for your diamond heart hospitality! I stayed for a week and loved it sooo much. A beautiful home in Laos with a soul, turtles and rich history.

Exceptional! It is a royal energy, a sanctuary and the staff are Wonderful. There is so much kindness and good flow here! JaiKae ~ thank you for your diamond heart hospitality! I stayed for a week and loved it sooo much. A beautiful home in Laos with a soul, turtles and rich history.

We spent a weekend there with our young children who loved the pool access room.

We spent a weekend there with our young children who loved the pool access room.

Mybanlao Hotel Is such a unique (Loas modern hotel) and wonderful place to be. The staffs are amazing and super helpful!

Mybanlao Hotel Is such a unique (Loas modern hotel) and wonderful place to be. The staffs are amazing and super helpful!

Very friendly staff

Aloha First of all i wanted to congratulate you with an excellent service. From the shuttle driver, bellman, bartender, gardener, food service and especially the Housekeeping teams. Only complaint is the shower area always flooded and the closet don’t even have extra pillow or blanket which should be a standard. Mahalo

Very friendly staff

Aloha First of all i wanted to congratulate you with an excellent service. From the shuttle driver, bellman, bartender, gardener, food service and especially the Housekeeping teams. Only complaint is the shower area always flooded and the closet don’t even have extra pillow or blanket which should be a standard. Mahalo

This hotel is beautiful, I couldn't find any fault, only the coffee was not to our taste. Breakfast was plentiful with reasonable amount of choices. The staff are attentive and friendly. We had courtyard king room, it was very spacious modern room, clean and well thought out design. We loved our room. The pool was cool and again beautiful design with comfy lounges. They have a large pond with turtles, fish and water lily's. They are a little far from town, but that doesn't matter because they have electric cars to drop and pick you up in. We would definitely come back to this hotel it was one of our favourites.

This hotel is beautiful, I couldn't find any fault, only the coffee was not to our taste. Breakfast was plentiful with reasonable amount of choices. The staff are attentive and friendly. We had courtyard king room, it was very spacious modern room, clean and well thought out design. We loved our room. The pool was cool and again beautiful design with comfy lounges. They have a large pond with turtles, fish and water lily's. They are a little far from town, but that doesn't matter because they have electric cars to drop and pick you up in. We would definitely come back to this hotel it was one of our favourites.

Amazing stay at the My Ban Lao. The staff is very kind, helpful, and friendly. Great service all around. The rooms are nice and it has a gorgeous courtyard. The food is also great. They have a western and authentic Lao menu.

Amazing stay at the My Ban Lao. The staff is very kind, helpful, and friendly. Great service all around. The rooms are nice and it has a gorgeous courtyard. The food is also great. They have a western and authentic Lao menu.

Beautiful hotel and immaculately presented garden ,pool area and spa , complimentary chauffeur service in electric cars to and from town ,great management doing their best to ensure an enjoyable stay

Beautiful hotel and immaculately presented garden ,pool area and spa , complimentary chauffeur service in electric cars to and from town ,great management doing their best to ensure an enjoyable stay

premium and luxury concept

premium and luxury concept

Stunning property for our visit. 5 Star all the way for much much less than western hotels Highly recommended

Stunning property for our visit. 5 Star all the way for much much less than western hotels Highly recommended

It is a beautiful hotel with large rooms. However we feel the service of the hotel could be improved: 1) the wifi password on the keycard was wrong and there is no phone in the room to call you need to walk to the front desk to check. 2) the staff did not tell us mini-bar is free, shuttle to town is provided upon check-in. we had to find out about these things by ourselves (strangely) 3) cleaning staff left some dirty cloth in our room for 2 days.. 4) breakfast table was not properly cleaned and the staff just used a piece of tissue paper to wipe it quickly when I pointed it out. 5) if you take the car to go to alms-giving, they will bring you to a location outside night market at 5am (not the best location), and it starts only at around 6.20am. It is again so strange.. I feel hotel staff lacks good training. Certain small things that are important to customer experience, are missing in the hotel although the hotel is very pretty. I just did not have a super pleasant experience although I was staying in a beautiful hotel.

It is a beautiful hotel with large rooms. However we feel the service of the hotel could be improved: 1) the wifi password on the keycard was wrong and there is no phone in the room to call you need to walk to the front desk to check. 2) the staff did not tell us mini-bar is free, shuttle to town is provided upon check-in. we had to find out about these things by ourselves (strangely) 3) cleaning staff left some dirty cloth in our room for 2 days.. 4) breakfast table was not properly cleaned and the staff just used a piece of tissue paper to wipe it quickly when I pointed it out. 5) if you take the car to go to alms-giving, they will bring you to a location outside night market at 5am (not the best location), and it starts only at around 6.20am. It is again so strange.. I feel hotel staff lacks good training. Certain small things that are important to customer experience, are missing in the hotel although the hotel is very pretty. I just did not have a super pleasant experience although I was staying in a beautiful hotel.

Everything is perfect including decoration, staffs, cleanliness and service. Located in peaceful area.

Everything is perfect including decoration, staffs, cleanliness and service. Located in peaceful area.

A truly wonderful accommodation at Mybanlao: the facilities are clean, the decor is beautiful, and our rooms were more than satisfactory… if only the pool water were a little warmer when we visited at the end of November. The staff was extremely helpful from greeting us every day to assisting us in booking transport and excursions. They also have a complimentary vehicle service into town which was extremely helpful. Don’t miss out on the spa services offered here either! My group felt tight from our travels and the spa staff did an excellent job of getting all of our kinks worked out. We felt spoiled at Mybanlao as it was truly a wonderful experience. The turtle sanctuary was also a nice touch! Thank you so much for ensuring our stay was perfect. 10/5 stars!