Excellent experience, would definitely stay again!

Excellent experience, would definitely stay again!

Convenient location BOA or the basketball arena. Social hour was nice and who doesn't like free breakfast!

Convenient location BOA or the basketball arena. Social hour was nice and who doesn't like free breakfast!

The gentleman who helped check me and my husband in was so nice and helpful along with the rest of the staff. We couldn’t recommend this hotel enough!

Everything thing was great for the weekend away.

I really liked the look of the property. The breakfast staff Ms. Wanda, ms. Ann ,and Ms. Alesia were amazing. The valet men were sooo kind. Ms. Mircle and Ms. Terri at the front desk were so sweet and they assistant us with anything we needed. What I did not like was our room Was facing an arena where there were homeless people urinating in public and they had trash back there. Not very appealing to the eye.

It’s a very nice hotel! A very nice indoor pool! A nice buffet! I will stay again definitely!

Amazing hotel, great location and welcoming staff..

Amazing hotel, great location and welcoming staff..

Great place to stay. Walkable dining options. I would stay again

Love the property the bathroom wasn’t clean. Sheets had stains.

I was amazed how all the staff I encountered were so friendly and helpful. The room was very spacious. Overall it was a wonderful stay.

I was amazed how all the staff I encountered were so friendly and helpful. The room was very spacious. Overall it was a wonderful stay.

The valet parking needs some attention. Cars were bagged up, people waiting for over 25 min for their vehicles. They need a better process or more help. We missed the managers special because we was in line trying to get to the entrance of the hotel but valet was so behind that cars was out in the road, which included me and my partner.

The valet parking needs some attention. Cars were bagged up, people waiting for over 25 min for their vehicles. They need a better process or more help. We missed the managers special because we was in line trying to get to the entrance of the hotel but valet was so behind that cars was out in the road, which included me and my partner.

Nice property within walking distance to Middle C Jazz club

My family had an excellent experience at the Embassy Suites. The staff was overall the most helpful and friendly staff at any hotel I have ever stayed. Ron, Wanda, and Tyrone were without a doubt as positive and helpful as any individuals I’ve encountered.

My family had an excellent experience at the Embassy Suites. The staff was overall the most helpful and friendly staff at any hotel I have ever stayed. Ron, Wanda, and Tyrone were without a doubt as positive and helpful as any individuals I’ve encountered.

The Embassy Suites is nice and the staff is very friendly. But don’t plan on eating here. We stay at Embassy Suites often and one of the reasons, in addition to the facilities, is their restaurants are usually outstanding, when you order room service, eat at the restaurant or have breakfast it’s great. Not here, we ordered dinner for room service and we didn’t eat the food because it was terrible. We ordered pizza and a burger, not sure how you mess that up, but they did. Undercooked dough with the pizza and the burger was charred to a crisp. The breakfast was not good either, besides the mediocre food, the space is way too small for people to be serving themselves, elbow to elbow, and long lines for one person to make waffles, I felt bad for her because one waffle make simple could not accommodate the number of people waiting. I just didn’t feel like the experience lived up to every other experience we have had at other Embassy Suites.

Our bathroom was not properly cleaned. There were long dark hairs on the vanity and some of the towels.

The staff was magnificent! From the valet parking attendant, the front desk to the restaurant and bar staff.

Our bathroom was not properly cleaned. There were long dark hairs on the vanity and some of the towels.

The staff was magnificent! From the valet parking attendant, the front desk to the restaurant and bar staff.

The Embassy Suites is nice and the staff is very friendly. But don’t plan on eating here. We stay at Embassy Suites often and one of the reasons, in addition to the facilities, is their restaurants are usually outstanding, when you order room service, eat at the restaurant or have breakfast it’s great. Not here, we ordered dinner for room service and we didn’t eat the food because it was terrible. We ordered pizza and a burger, not sure how you mess that up, but they did. Undercooked dough with the pizza and the burger was charred to a crisp. The breakfast was not good either, besides the mediocre food, the space is way too small for people to be serving themselves, elbow to elbow, and long lines for one person to make waffles, I felt bad for her because one waffle make simple could not accommodate the number of people waiting. I just didn’t feel like the experience lived up to every other experience we have had at other Embassy Suites.

Perfect. Breakfast staff wonderfully friendly and helpful

Perfect. Breakfast staff wonderfully friendly and helpful

Very nice, good location.

Very nice, good location.

Friendliest staff I’ve ever seen! They are your jewels! I hope you treat them as precious!

Friendliest staff I’ve ever seen! They are your jewels! I hope you treat them as precious!

My stay started off with the awesome valet parking staff. Due to arriving before 4 PM, my room wasn't ready yet due to convention customers that were checking out. I was introduced to the restaurant and business area. The business area worked out perfectly! It gave me time to work on information from a conference that I had attended. A staff member came and found me around 3 PM to inform me that my room was ready. The Check-In staff member was so friendly and presented me with some goodies to take up to my room. My 1-night stay was so relaxing!! I highly recommend!