Great location! Front desk was very helpful in giving some local recommendations.

hotel was in a good location, I had requested river view but if you're claustrophobic a corner room is not the room for you, the window was so small and I had called to ask to change but they were full for the day, I had to stay out of the room as much as possible which was not fun. The bathroom was outdated and didn't look clean the vents had dust, elevator took forever but other than that it was ok for one night.

hotel was in a good location, I had requested river view but if you're claustrophobic a corner room is not the room for you, the window was so small and I had called to ask to change but they were full for the day, I had to stay out of the room as much as possible which was not fun. The bathroom was outdated and didn't look clean the vents had dust, elevator took forever but other than that it was ok for one night.

Everything was very good and well kept up

Everything was very good and well kept up

Booked: two bedroom suite Condition: bed was very comfy and linens felt lovely. Bathroom was well appointed. Spotlessly clean. Rooms could use a remodel and a spruce up, BUT it was not offensively outdated and I have NO complaints on the quality of the space. Microwave also functions as a convection oven. Plates, cups, utensils, cooktop, pots and pans included. Refrigerator is fairly generously sized. Love the water bottle filler across from the elevator. Staff were fantastic, helpful and fun! Location is superb at the corner of Wacker and Michigan in the middle of the Miracle Mile. Picked this hotel as the one I typically stay in was asking over $800 per night for a one bedroom suite that is a bit larger but no less convenient. This was a great alternative for 30% of the price basically leaving more money for $hopping!!!!! Will definitely return to this hotel in future.

Booked: two bedroom suite Condition: bed was very comfy and linens felt lovely. Bathroom was well appointed. Spotlessly clean. Rooms could use a remodel and a spruce up, BUT it was not offensively outdated and I have NO complaints on the quality of the space. Microwave also functions as a convection oven. Plates, cups, utensils, cooktop, pots and pans included. Refrigerator is fairly generously sized. Love the water bottle filler across from the elevator. Staff were fantastic, helpful and fun! Location is superb at the corner of Wacker and Michigan in the middle of the Miracle Mile. Picked this hotel as the one I typically stay in was asking over $800 per night for a one bedroom suite that is a bit larger but no less convenient. This was a great alternative for 30% of the price basically leaving more money for $hopping!!!!! Will definitely return to this hotel in future.

Very clean and accesible.

Very clean and accesible.

Wonderful location and beautiful views. We stayed on the 3rd floor. Only con was the tv didn’t work and there were tiny ant looking bugs in the bathroom. Otherwise I’d definitely stay here again!

Wonderful location and beautiful views. We stayed on the 3rd floor. Only con was the tv didn’t work and there were tiny ant looking bugs in the bathroom. Otherwise I’d definitely stay here again!

Pedro at check in was extremely helpful

Pedro at check in was extremely helpful

Enjoyed it. Wish the windows were bigger

No fridge no microwave in the room.

No fridge no microwave in the room.

A closet of a room - no business making something so small and claustrophobic and it wasn't clean. The hotel itself has some character, but that doesnt save it for us. Area was great, but we'll absolutely stay somewhere else next time we're here.

A closet of a room - no business making something so small and claustrophobic and it wasn't clean. The hotel itself has some character, but that doesnt save it for us. Area was great, but we'll absolutely stay somewhere else next time we're here.

Very uneventful

Very uneventful

Our view from the 15th floor was stunning. We were in a standard room with a queen sized bed, but unfortunately neither one of us slept well because the bed is just not comfortable at all. We appreciated the hotel offering bottles to fill up with drinking water as that saved us a trip! I would recommend more hand towels and washcloths in the bathroom. We were only given 2 towels and one single wash cloth to use. Staff was kind and all in all it’s a beautiful and ideal location for travelers!

Our view from the 15th floor was stunning. We were in a standard room with a queen sized bed, but unfortunately neither one of us slept well because the bed is just not comfortable at all. We appreciated the hotel offering bottles to fill up with drinking water as that saved us a trip! I would recommend more hand towels and washcloths in the bathroom. We were only given 2 towels and one single wash cloth to use. Staff was kind and all in all it’s a beautiful and ideal location for travelers!

Great location, friendly and helpful.staff

Great location, friendly and helpful.staff

Bathroom wasn't clean, didn't leave soap for the counter or the shower, didn't leave a hair dryer, towels and carpet was frayed. Overall, there was an unclean aspect to this hotel and it didn't seem that the staff and managementc had the motivation to make things right.

My daughter and I went to Chicago to run the marathon. Booked The River hotel as it was one of the few hotels I could find with twin beds at a reasonable price located within walking distance to grant park. The room was compact but it was warm, clean, had a microwave oven, mini fridge and espresso machine. Location was absolutely brilliant. Magnificent mile just the other side of the river and plenty of shops, restaurants, bakeries right next to the hotel. Staff were very friendly and helpful, only really had interaction at checking. Highly recommend, I certainly would stay there next time.

My daughter and I went to Chicago to run the marathon. Booked The River hotel as it was one of the few hotels I could find with twin beds at a reasonable price located within walking distance to grant park. The room was compact but it was warm, clean, had a microwave oven, mini fridge and espresso machine. Location was absolutely brilliant. Magnificent mile just the other side of the river and plenty of shops, restaurants, bakeries right next to the hotel. Staff were very friendly and helpful, only really had interaction at checking. Highly recommend, I certainly would stay there next time.

Bathroom wasn't clean, didn't leave soap for the counter or the shower, didn't leave a hair dryer, towels and carpet was frayed. Overall, there was an unclean aspect to this hotel and it didn't seem that the staff and managementc had the motivation to make things right.

Great location for walking. Plenty of stuff to get to on foot. Easy to get mass transit north too. Staff is awesome. Aweeeesome. Only knock - weak shower pressure.

Great location for walking. Plenty of stuff to get to on foot. Easy to get mass transit north too. Staff is awesome. Aweeeesome. Only knock - weak shower pressure.

Staff was friendly and helpful. My colleague had bedbugs in his room and had to relocate rooms. The property has s total of 2 elevators servicing floors 11-41. There is no service elevator. One of the two elevators was out of service. During the morning and evening rush, it took 10-15 minutes to get to the rooms. Super annoying. I wouldn't stay here again.

Staff was friendly and helpful. My colleague had bedbugs in his room and had to relocate rooms. The property has s total of 2 elevators servicing floors 11-41. There is no service elevator. One of the two elevators was out of service. During the morning and evening rush, it took 10-15 minutes to get to the rooms. Super annoying. I wouldn't stay here again.