The Hotel is fab, spotless. friendly staff. However we stayed for 2 nights & our room wasn't cleaned! We asked for toilet rolls and towels 3 times by ringing reception!!!! nothing got brought up, my partner had to find a member of staff to ask them on the corridor. lovely hotel but yes, housekeeping needs improving!

The Hotel is fab, spotless. friendly staff. However we stayed for 2 nights & our room wasn't cleaned! We asked for toilet rolls and towels 3 times by ringing reception!!!! nothing got brought up, my partner had to find a member of staff to ask them on the corridor. lovely hotel but yes, housekeeping needs improving!

Excellent hotel, stayed in an ACCESSIBLE room, bathroom wasnt good !!!

Excellent hotel, stayed in an ACCESSIBLE room, bathroom wasnt good !!!

Welcome and friendly check in, cleanliness of the hotel is excellent. All members of staff are very friendly and helpful. Lovely view of the tower from our room. Enjoyed our stay and looking to come back next year.

Welcome and friendly check in, cleanliness of the hotel is excellent. All members of staff are very friendly and helpful. Lovely view of the tower from our room. Enjoyed our stay and looking to come back next year.

Extremely comfortable hotel and excellent value for money .. in room facilities included fridge, Ironing board, safe, hair dryer with the best shower ever…… coupled with friendly staff and an absolutely superb breakfast at a decent price means we will be back

There was nothing wrong with my room corridor that was well presented and very clean. My issue is the staining on the corridor carpets this appears to be done by the cleaning staff as I witnessed one cleaner accidentally knock over a class which was full of liquid which was she made no attempt to clean the carpet this was still stained at the end of my visit.

There was nothing wrong with my room corridor that was well presented and very clean. My issue is the staining on the corridor carpets this appears to be done by the cleaning staff as I witnessed one cleaner accidentally knock over a class which was full of liquid which was she made no attempt to clean the carpet this was still stained at the end of my visit.

Extremely comfortable hotel and excellent value for money .. in room facilities included fridge, Ironing board, safe, hair dryer with the best shower ever…… coupled with friendly staff and an absolutely superb breakfast at a decent price means we will be back

Good location as well as lovely accomodation

Good location as well as lovely accomodation

The overall stay was great, however in Room 416 there was a constant hum throughout the room from underneath on the next floor. Otherwise very good.

The overall stay was great, however in Room 416 there was a constant hum throughout the room from underneath on the next floor. Otherwise very good.

I couldn't fault our stay at this hotel, from the moment we arrived the staff were friendly and most helpful and gave great service with a smile. The room was lovely and provided us with everything we needed for our stay. I would definitely recommend this hotel to anyone staying in Blackpool

Fantastic hotel great value

Great hotel and very helpful, friendly and polite staff.

I couldn't fault our stay at this hotel, from the moment we arrived the staff were friendly and most helpful and gave great service with a smile. The room was lovely and provided us with everything we needed for our stay. I would definitely recommend this hotel to anyone staying in Blackpool

Fantastic hotel great value

Outstanding. Clean. Spacious. All staff friendly.

Outstanding. Clean. Spacious. All staff friendly.

There was no feedback forms in the room, but the staff and the room was perfect.

There was no feedback forms in the room, but the staff and the room was perfect.

We had booked a 3 night stay and everything was better than expected so much so that we tried to stay on in the room we had. Unfortunately it was already booked. We went online and got an offer for a top floor room. We moved up after breakfast and went out for the day. When we got back we became aware of an electrical/machinery noise. On contacting reception we were allocated a room on another floor. In compensation, we were given complementary breakfast for our next 2 mornings. The help and assistance received from Jack was exceptional and really smoothed a difficult situation.

We had booked a 3 night stay and everything was better than expected so much so that we tried to stay on in the room we had. Unfortunately it was already booked. We went online and got an offer for a top floor room. We moved up after breakfast and went out for the day. When we got back we became aware of an electrical/machinery noise. On contacting reception we were allocated a room on another floor. In compensation, we were given complementary breakfast for our next 2 mornings. The help and assistance received from Jack was exceptional and really smoothed a difficult situation.

Rebecca and John were amazing and checked us in much earlier so we could go and enjoy a family celebration.,, rooms were very spacious and very comfortable, huge tv and great location for tram and bus services

It set in an ideal place convenient for every thing Blackpool has to offer. Tha staff are excellent nothing is problem for them . Breakfast is always excellent help your self.

Amazing hotel. Clean, comfortable, breakfast excellent, good choice of food & hot. Service very professional. Ideal location.

Amazing hotel. Clean, comfortable, breakfast excellent, good choice of food & hot. Service very professional. Ideal location.

New hotel with excellent facilities

Fantastic stay, will stay again.

Hotel public areas well laid out with nice comfortable seating, check in was prompt and easy. Room was well laid out, lovely spacious bathroom with a good sized walk in shower. Comfortable L shape sofa and a large tv and you can plug in your firestick if you want to watch your favourite tv shows. Bed was amazingly comfortable I had two fantastic sleeps didn’t awaken like I’d normally do. Across from hotel is Blackpool north train station which is where I arrived. Also there’s a large Sainsbury’s supermarket so very handy. Also there’s the North station tram stop which is a great way of travelling, download the Blackpool travel app and buy daily tickets etc Breakfast in the hotel is buffet style and offered a big selection of items. I was there during the illumantions so sadly trams stopped operating to the hotel from 7pm I decided to walk back just after 10pm and was stopped several times by certain individuals looking for cash assistance. So unlike me either get a taxi back or find the local bus as there is bus stops at the hotel door.