The carpet was not cleaned

Clean and stuff very welcoming and helpful

Clean and stuff very welcoming and helpful

No hot water available for shower also It was booked with breakfast included but no breakfast was provided.

Its my second time to visit medina and choose Zaha hotels , either medina or Munwara , both are very good and close to masjed nabawi . Special thanks to Yazeed the receptionist Mahmoud el seaady .. Thanks again

No hot water available for shower also It was booked with breakfast included but no breakfast was provided.

Its my second time to visit medina and choose Zaha hotels , either medina or Munwara , both are very good and close to masjed nabawi . Special thanks to Yazeed the receptionist Mahmoud el seaady .. Thanks again

Staff is very helpful and nice. Close to restaurant and shops. £200 deposit hold but returned at checkout time. Good thing is they give you extra time on Friday upon request, you can checkout after jumma namaz in Harram. Breakfast was included and lovely. Distance from Harram is 12 mins walk, slow walk. No complaints, I recommend this hotel.

Staff is very helpful and nice. Close to restaurant and shops. £200 deposit hold but returned at checkout time. Good thing is they give you extra time on Friday upon request, you can checkout after jumma namaz in Harram. Breakfast was included and lovely. Distance from Harram is 12 mins walk, slow walk. No complaints, I recommend this hotel.

Bus timings were a bit. They just need to increase the bus frequency.

Bus timings were a bit. They just need to increase the bus frequency.

So I decided to stay here for 4 days. The problem is the lack of maintenance. The hotel does not care. Our room window did not close properly and there was noise coming in. At night it got cold because of the window and my family got sick. The washroom was disgusting. It has not been clean for a long time. The only positive I can say is the breakfast, but for the price I paid it is not worth it. It is also quite a distance from the Masjid Al Nawabi. Do not book this hotel. it is not worth it.

So I decided to stay here for 4 days. The problem is the lack of maintenance. The hotel does not care. Our room window did not close properly and there was noise coming in. At night it got cold because of the window and my family got sick. The washroom was disgusting. It has not been clean for a long time. The only positive I can say is the breakfast, but for the price I paid it is not worth it. It is also quite a distance from the Masjid Al Nawabi. Do not book this hotel. it is not worth it.

Very friendly

Very friendly

Couldn’t access safe , door latch broken and also toilet flush broken

Couldn’t access safe , door latch broken and also toilet flush broken

Every thing is good

Every thing is good

Walking distance to Masjid Nabawi

Walking distance to Masjid Nabawi

Good hotel, bathroom hard to use with open shower but staff very friendly and helpful.

Good hotel, bathroom hard to use with open shower but staff very friendly and helpful.

Super noisy wall mounted Air Conditioners. and also annoying machine around the property. Staff not friendly.

Zaha has friendly and welcoming staff

Zaha has friendly and welcoming staff

Good hotel overall as it gives you an opportunity for a decent 15 minute walk to masjid nabwi, however the hotel really needa to improve their cleanliness in toilets especially. Secondly, the mattress felt like I was lying down on a rock hard flat surface, didnt feel like a matteess at all. But good value for money I guess and the Pakistani restaurant jus 2 minute walk away helps you with those curry cravings. However, make sure you are physically fit to do the 15-20 minute walk (one way).

Good hotel overall as it gives you an opportunity for a decent 15 minute walk to masjid nabwi, however the hotel really needa to improve their cleanliness in toilets especially. Secondly, the mattress felt like I was lying down on a rock hard flat surface, didnt feel like a matteess at all. But good value for money I guess and the Pakistani restaurant jus 2 minute walk away helps you with those curry cravings. However, make sure you are physically fit to do the 15-20 minute walk (one way).

It was near to Nabawi Mosque and for shopping.

It was near to Nabawi Mosque and for shopping.

It was convenient to the Haram (Prophet's Mosque) with reasonable pricing and unforgettable breakfast.

It was convenient to the Haram (Prophet's Mosque) with reasonable pricing and unforgettable breakfast.