Beds are exceptionally comfortable and the rooms are thoroughly cleaned. This site is so convenient to the hospitals.

The room was clean and comfortable.

There was a loud, large outdoor party on the outdoor pool deck of the hotel that caused a noise disturbance right outside my window. The elevators were packed and slow on the day of the party. I paid extra for a package that included a request for an early check-in and a late check-out and a 50$ resort credit. The early check-in was honored but not the late check-out and I did not receive any credit. The front desk official told me that the hotel does not honor those type of requests and that I had to call Booking. I did get an extra hour to check out after calling Booking, but it was dishonest for the hotel to accept my reservation and payment for the package and then to make me go through a big hassle to get the extra hour.

The price, cleanliness, and complimentary upgrade

Parking

it had a restraunt /bar the rooms were nice and very comfortable beds

The location and the fact that i had to pay to park when the room was expensive as hell

The gravy for the biscuits tasted burnt

There was three of us and one full size towel for the night called house keeping in the morning no answer also front desk no answer either had to go down to the front desk to get the towels

The bed was very comfy. I was able to check in earlier than usual since my flight arrived in Houston early. The front desk was amazing.

The pool closed too early :).

La ubicacion es buena; cerca de los centros medicos, la universidad Rice y el estadio NRG. Fuimos a la copa america de futbol y nos fue bien. Nos hicieron upgrade de habitacion sin costo.

No hay variedad en el menu del desayuno. Muy simple para mi gusto. La piscina y zona humeda pueden ser renovadas.

Room and bed was good. Enjoyed the breakfast

The toilets are too low. Hard to sit or stand up