Muito honesta, café da manhã satisfatório, quartos limpos e equipe simpática.

Esta bien ubicado y muy limpio.

En recepción no hablaban mi idioma.

The Front Desk Staff ( Excluding the dining room/kitchen supervisor/front desk manager) and one of the bellmen were very polite and welcoming.

In over 20 years of travelling to the USA, it's the worst experience I have ever had. Sadly, I was shocked by the level of middle and upper management unprofessionalism and how inhumanely I was treated. At 10 a.m. they wanted to throw me out of the dining room. I was about 85% through breakfast, while another man of a different race was there eating as well, and they did not harass him at all. After I complained about him, they shared the same sentiments he then told them he visited that hotel over 10 times, and he always went for breakfast at 9:45 a.m. and this was his first encounter where a manager or anyone approached him about dining time. On the second day, once more I was reported that I was in the dining room eating at 10 am. The boss said I should respect the dining policy; I reminded him of the serving time. I further explained if he does not want anyone to eat in the dining room after 10 a.m. then he should revise the dining room policy or install proper notice to notify us that eating in the dining room ceases at 10 a.m. I further explained that I felt like I was being stereotyped and if that's the case it's wrong and his bad treatment of me doesn't give me the right to stereotype him, nor the dining sup Muslim faith, so they should not attack me based on the color of my skin. On days 1 and 2 I felt the race card and did not bother to have breakfast on the third day.

I see 3 German cockroach around my beds one is climbing the wall carpet is not clean very dirty I couldn’t sleep because of the noise of the traffic

Dirty carpet in the room

Very good everything.

All was ok.

The late night airport pick up

Found a roach on my pillow and a pen under my covers

Breakfast

Nothing

The breakfast was great when we went down to get extra blankets, pillows etc was accommodating the pool was good

The elevator was slow only 1 elevator. No one came to clean room while we were out dirty towels pileup for days we went down to get our own towels at front desk

Friendly staff

I was a great place to stay we will stay begin

very nice room

location. Waffle House next door filthy, inedible.

We were there for one night before our cruise and it worked great. Wawa was across the parking lot for snacks and beverages, we had pizza delivered for dinner and the hotel staff were wonderful for arranging our transport to the pier. Will definitely use this hotel again for our cruise departures.

Location is great , rooms are clean and comfortable Staff is great and very helpful

Nice and clean room and comfy bed. really good breakfast,Close to the airport and Wawa. We would stay back if we have to go back to Florida for cruise. Late check in without any extra pay and nice staff.

The Lady in the Breakfast Room was wonderful. She was working hard to make the breakfast room experience excellent.

The front desk people were terrible. Customer service was not happening. We had booked an early arrival on the Booking.com site, fully expecting to pay extra. We arrived at the time we requested to be told they don't do early arrival ...... But I booked it ! We sat in the dirty lobby for 4 1/2 hours waiting for a room, never once being updated on our room availability. While we sat for 4 1/2 hours, people who had not booked early arrival were given rooms !!! When I approached the desk to ask about our room I was told " your room is not ready". DON'T CHOOSE THIS HOTEL.

rooms were clean and they cleaned every day.

noisy. staff didn’t care. they were doing some construction and made you feel like you were always in their way.

I really loved it was close to wawa.. so at night it was easy to just walk across and get something to eat.

Good breakfast and the employee was so friendly at breakfast Great location

Wonderful place to stay. Walking distance to eateries is great.

Location, size of room, upgrades

Parking and only one elevator

The room was clean.

The room looked like it had just been renovated but very poorly and cheaply. The hotel was still under renovation so the toilet bubbled and gurgled. We needed to request a new room as the first room’s main door was falling off the hinges. There is only one elevator. The breakfast was gross.

breakfast staff very good check in staff average

very small breakfast area-crowded

very comfortable and clean.

Booked shuttle for morning cruise and at the pickup time found out that we were not on list. Room number put on another list so was missed. A lot of last minute running around. Also have two charges for room so will see if second is a deposit or what but no mention at checkin.