Friendliness and helpfulness of staff

nothing

The laundry facilities were closed. They had no idea when the issue would be resolved.

Didn’t get to eat breakfast but felt very comfortable staying there

Sofa sleeper is very uncomfortable and the bottom of the tub was slippery

Good breakfast.

There was no bottled water, The hot water was often empty, there was a very poor selection of meals or healthy snacks

very clean, comfortable and affordable. probably the best hotel in Rochester. you get comfortable quality at a affordable price.

I don’t like that if you live in Rochester that you can’t make a reservation with this property. I understand past mistakes other guest may have made but everyone is hit the same. it was very disheartening to hear I couldn’t extend my stay because I am a resident of Rochester.

clean quiet.

breakfast

clean quiet rooms with free shuttle to Mayo.

no ice machines

clean and comfortable

maybe

everything

parking

nice big room

under comstuction

Check guy was horrible. No ice machine working. And he sat watching cartoons. Gave me a no acceable room. I reserved an accesable one and said there were non available. I think he gave my room away cause he was assigning it as we checked in. This has never happened here before. New staff choice was really bad.

Loved our room so much space !! Expectually with 2 babies 2 queen beds in room and room for 2 playpins as well as a pull out sofa, microwave very decent breakfast !! big bathroom we couldent get out of our room in time !! We needed a little more time with 2 babies!! front service desk clerk was soooo awesome thank you Dylan once again!!! Will be booking here again thats for sure thank you!! Ohh and p.s hot tub with jets is always a + plus with me!! And call too make sure that pool is open cause on the website it saids its down but when we arrived pool and hot tub were up and going thanks Med city hotel for making our day !!!

The hot tub was great the pool could have been a little warmer

Pool could have been a little warmer