The staff. It's been a while since I've stayed at a place where EVERY employee I ran into was beyond friendly and offered any help I needed. The location is great. I think every name retailer is right there, along with lots of chain and local restaurants. 10 minutes from downtown. The price. Can't beat it for what you're getting.

The size, but I knew that going in. You know...."micro." As long as all you need the room for is sleep, it'll do. The smell. Not stinky like mildew or mold, but Marijuana. No smoking cigarettes in the rooms, but apparently, weed isn't a problem. To be fair, I've stayed in 3 different places in 3 different towns in NC this year, and that seems to be the norm.

Location. Housekeeping supervisor was quick at resolving issue of dirty room.

Poor attitude at desk, dirty entrance, torn window screens, smells like marijuana in halls, no back or side entrance, Requested another room due to "personal hairs" in shower, bathroom shelves, toilet and on mattress cover. (Housekeeping supervisor took care of getting us another room pretty quickly and apologized). Toilet in that room was clogged and they provided a plunger so I can unclog it myself. I used all the clean towels to dry the floor. I asked for more towels and got rags. Had to go a second time to ask for bath towels specifically. Front desk receptionist wasn't mean but she was not shy in showing how frustrated she was that evening.

It was good convenient

The day shift clerk on the day of the stay seemed a lil overwhelmed with all the peoples who were checking in at one time I’m guessing even tho she did her job she just seemed very overwhelmed the night shift clerk was very kind and helpful other then that it was a nice hotel and if I had to stay there again I would.

location

Bathroom not clean; hair in tub and some around sink. Room too small. Mattress hard and uncomfortable.

CARPET WAS NOT CLEAN, THERE WAS NO COFFEE CUPS, THERE WAS NO BATH CURTAIN

close to venue

people kept us up both nights. Had to call the deak and a huge security guard came to my room instead of the room causing the problem. the place was a mess when we arrived. the entire property smelled of marijuana and staff commented that at least the teen boys would have an appetite in the morning. 😟.

Breakfast was great

Na

convenient to every where

n/a

We requested an ADA room. Expected grab bars, high toilet, walkin shower. Got none of those hence not ADA. But accommodations were fine for standard room.

nothing was filthy

it has bed bugs bad

There are bugs

the closeness to restaurants.

there was no options for breakfast and everytime you walked into the lobby is smelled mildew like. the cleaning staff was not attentive and did not clean the room for the whole 3 days of my stay even after asking them to.

it was a simple check in process and their was a good bit of privacy at the hotel.

The facility was clean and the bed was very comfortable.