We did a quick trip to Banff on our way to Saskatchewan. The accommodations were good. Location is great - walking distance to great restaurants, and to the Bow Falls.

We were able to get a suite that had three beds in two bedrooms. The kitchenette had everything we needed for our brief stay, and the bathroom set up was very convenient. My kids actually said "wow Mom, you found a great place". We'll be back!

This is not a condo, and not a home. It is two adjoining hotel rooms inside the Fox Hotel. One is just a typical hotel room and bath, and the other has a living room and a “kitchen” on the top, and a bedroom below. There is no sound privacy between the living room and the bedroom in the unit with the LR, it is just an open stairwell, like a loft. The kitchen is only a small counter with sink, microwave, and mini-fridge. The other surprise was that the hotel lobby is dominated by a a big Chili’s chain restaurant. Aside from those big surprises/disappointments, it is a reasonably good set up and a nice place. Just not at all what is advertised or what we expected. It is much tighter quarters and much less privacy within the unit than a “two bedroom condo.”

We had a suite on the third floor. Possibly 319 or 317. Can't remember. It exceeded my expectations. I wasn't sure about it upon arriving. We booked online and honestly I was a bit skeptical. However, our suite was clean, comfortable and well laid out. There were 3 adults and 1 child in our party and it was the perfect size for us. One bedroom had double beds and the master had a king bed with bathroom en suite. The common space (living and kitchen area) were cozy but laid out in a way they didn't feel cramped to us. The kitchen had a small refrigerator, small coffee pot, sink, microwave, electric tea kettle, dinnerware, glassware and cutlery. There was a dining table with 4 chairs. Overall, the suite had everything we needed. It was clean and comfortable. Daily housekeeping was a nice perk. The lobby wasn't fancy, and had a lot of foot traffic due to Chili's restaurant in the lobby, but it was comfortable. Seating is limited in the lobby. The front desk staff we encountered were friendly. The location of the Fox Hotel & Suites was within walking distance to shopping and restaurants in Banff. We walked often. However, at night due to cold weather or simply tiredness, we cabbed places. All-in-all, we were happy with our selection of this property.

Spacious for our family of 6 adults, well-located within walking distance of downtown. Nice breakfast included

We were VERY disappointed the pool/hot tub area was completely out of order. That is the main reason we booked at The Fox. However, the hotel did offer us incentives we accepted. It was an issue of unfortunate timing as no one was to blame. Furthermore, when we came back from skiing early to shower and go to town more disappointment to discover no hot water due to repairs. UGH!!! So, a bummer of a stay at The Fox.

The online booking process said that we needed to request a bed configuration since we booked a 2 bedroom suite. Since we are a family of 5 we wanted one room with a king and the second with two full beds. We placed the request however upon check in they said that Leavetown, who we booked through, had not forwarded the request and that it was a common problem. They offered to upgrade us for 2 nights (not for free), but we did not want to switch rooms. So we ended up with with a two bedroom with 2 full beds in each. Not what we wanted, but it worked. Aside from that the property was beautiful and well maintained. It was about .5 mile to the downtown area but the weather was so beautiful that we didn’t mind the walk.

Clean, family friend and classy.

Good accommodation for family of six. Living space is a bit tight but plenty of bed space. Grotto hottub was a nice bonus. Very friendly staff. Close to downtown restaurants and driveable to Yoho, jasper and spots in Banff.

The Fox was clean and comfy. We got a different layout than what was shown in the listing, but it ended up working out alright for our group. The hot tub could have been MUCH hotter so we only used it once, but other than that, we had a pleasant stay.

Seemed like they down graded us once I told them there was only 3 of us instead of the oringal 6. That would have been alright if we hadn’t prepaid or they offered us a refund. They were very quick to remove all the extra tickets for meals, etc from our welcome packet as well, even after we paid the extra charges for the 5th and 6th person. The property was nice and the hot tub grotto was cool, but we didn’t feel as welcomed as we could have for having over prepaying so much.