Just a fantastically ran place, friendly, kind and attentive, thank you staff!

Location, proprietor Norma, size of the room and bath, cleanliness, and the chambermaid.

the neighborhood - rough

Quite cosy Beds . Not much of bells and whistles. Old quaint place. Had a lovely garden behind. Had a simple continental Breakfast there

The Bathroom floor seems to be sinking. Needs repair. But functional for now

I am very satisfied with my stay in Westbourne Lodge. Norma warmly welcomed me on my arrival and ensured my comfort during my stay. It is very comfortable, clean, and it has high speed wi-fi, and beautiful back garden

Nice size room with very good facilities and amenities...perfect location for me. Parking was godsend.

Thought full breakfast would be available.

Excellent host and very thoughtful to provide all our needs without asking. Room was comfortable for 3 of us. Garden at the backyard is the highlight of Westbourne Lodge.

Nothing

The room was well organized (small fridge, set for coffee/tea, comfortable bed, useful furniture) I was surprised that this place has daily cleaning services in rooms. Norma and the staff were extremely helpful and friendly to me. The place has oldish decor but is super comfy and clean.

The place could have a more modern look, I felt like in my granny's house.

Everything was great couldnt of asked for any better service or somewhere to stay norma made it feel like hone and went the extra mile for us thank you so much

Nothing to add here

As a musician and professor, I’ve travelled a great deal over the past 25 years and can honestly attest that Westbourne Lodge provided some of the best hospitality I’ve ever experienced. The proprietor Norma was incredibly kind and attentive–but not at all in an obtrusive way. Literally perfect. Everything was extremely high quality. My room was lovely; spacious, very well-appointed with a desk, mini-fridge, kettle, milk and sugar, mugs, cups, saucers and spoons; extra pillows, blankets and towels, INCREDIBLY CLEAN–and quiet! A super comfy bed, and a beautiful garden view from the large window. Did I mention the large, charming garden in the back? I loved taking my morning coffee outside on the inviting patio. Everything in the hotel was in tip-top condition. Little things you may take for granted were perfect; for example, the bath sheets were huge, fluffy, 100 percent cotton, and so cozy. My private bathroom was wonderful; I love taking baths, and the water got as hot as I wanted and lasted forever. Amenities were ample, from shampoo and soap to tea, coffee and biscuits. Literally perfect. Considering how extremely reasonable the rates are, Westbourne Lodge provides incredible value for the price. Moreover, I felt very safe. Norma had everything arranged for maximum COVID protection. The dining and lounge areas were organized for optimal social distancing, but still cozy and inviting. While I was staying there the hotel was fully booked, yet I barely saw anyone. The kitchen was spacious, with multiple sinks, microwaves, refrigerators, freezers, and every imaginable appliance. The laundry room was equally spacious and well equipped. Again, the entire premises were extremely clean, plus there was hand sanitizer and sanitizing wipes placed throughout. Furthermore, the location is brilliant - only a minute’s walk to two major bus routes, as well as a Tesco Express. Lastly, a great gym, an Aldi, and cute coffee and charity shops are only a 10-minute stroll.

Norma is an excellent host, very considerate and accommodating. The room was spacious and clean for people who value cleanliness like us. Close to high street, just a 15-minute walk.

Nil.

the staff are amazing they make you feel welcome and go above and beyond it like staying home from home you can cook your own meals do your own laundry it amazing place so clean very happy with my stay highly recommend to anyone

na

Super friendly staff and an easy to find location to the west of Birmingham downtown.

A host (Norma) who is very hospitable and always available to answer almost any question about the city. She was very helpful considering it was my first time in the UK

The lodge was secluded which was nice, on very nice grounds, clean property everywhere it’s was a very nice break away

the location was perfect for me as I work in Kings Heath, it was a simple commute the rooms were kept lovely and clean Norma was so lovely and such a warm host.

Location fabulous, bus stops very close. Lots of places to eat locally. Norma the host wanted to help and make our trip perfect.

Solid building, quiet stairs, friendly staff.

The host Norma is very warm and welcoming. It was such a pleasant stay and the rooms are super comfortable too.

We didn't book breakfast as only continental on offer so managed to get a full English down the road. The room was spacious, well equipped and the bed comfy. Facilities for preparing your own food was available. Host was very attentive and available.

Provision of cooked breakfast.

Lovely welcoming host in an advantageous location to get around Birmingham