The location was perfect, only a 1 minute walk to the Aviva Studios for a concert - as a disabled traveller this is ideal. The staff were friendly and helpful at check-in. The room was lovely and had so much room. One of the comfiest beds I've ever slept in. Bar stays open late if you need some drinks/snacks when you return in the evening, plus the option of room service.

I would have preferred to have a bath and small fridge in the room for water. The carpet wasn't cleaned properly, a lot of hair was on our socks when we took off our shoes. It's very noisy, we could clearly hear the conversations from next door and above us. About 3.30am some loud music was played momentarily which sounded like a fire alarm at first, so we jumped up.

Everything

Nothing

Was ideal location for what we needed, excellent breakfast and staff on check in were fantastic

A smell of bad drains in the room overnight, a service door was next to the front entrance door so I guess it was from there.

Wir hatten eine schöne Zeit in der Unterkunft. Das Personal hat und trotz Sprachlichen Schwierigkeiten sehr gut weiterhelfen können. Alle Angestellten waren zuvorkommend und freundlich. Das Zimmer war sehr schön und sauber.

Excellent location, room was beautiful, spacious and comfortable.

We didnt stay longer

room was comfortable and clean, we were able to check in early

aircon in the room was rather weak

Everything

Nothing

the hotel rate when i booked was 100-00 GBP per room more expensive than the spot rate on the day. i booked 3 rooms so i was out of pocket 300-00 GBP.

I loved the experience , especially the staff . Nothing was too much bother . Efficacious and professional. Top marks for Rafiu Geoffrey who was exceptional in every way and assured me at every step of my stay going above and beyond his duties and making sure I was comfortable and settled after long travels . So professional and courteous .

Location /Staff

Clean and comfortable

N/A

Helpful staff, good location, spacious rooms, excellent breakfast

-

Decor, wooden beams, location

Only one lift as other out of order for maintenance which was meant to have finished 3 weeks ago. Automatic service charge added to bar bills. This is not acceptable in the UK.

Location, Food

Bar closing times, construction work outside

Location and facilities were good.

Not notified of ongoing lift work, room directly next to the lift, so at times very noisy.

Bed was the nicest i've slept in, we even tried to find the label on the linen to buy some, breakfast was perfect and staff really friendly. This is our favorite Manchester hotel. Love the relaxed feel in the bar as well.

Only problem was only one lift working which is slow but i believe this is being modified.

L'endroit est vraiment magnifique. Ancienne usine aménagée, les chambres ont vraiment du style!

Beds were very comfortable, room was clean and modern

Nothing, it was all in all a very pleasant experience

Clean, great location and lovely staff

The building and the facilities. The staff was friendly and helpful. The breakfast was very good.

The restaurant was expensive for what it was.

Localização e ambiente

Colchões e secador de cabelo

Great staff, very polite friendly and welcoming. Lovely room, very comfortable bed and pillows, great bathroom. Everything we needed. Really nice bar area to relax in.

WiFi was a problem to connect to, there was no information in the room, I couldn't hear reception over the phone, and so I had to go to reception to get help connecting. It would be a good idea to leave info in the room. The cooked breakfast was really disappointing. The beans had been either watered down or were just poor quality. Mushrooms tasted of nothing. The scrambled eggs were barely cooked. The bacon was distasteful. Very nice sausages and hash brown. There was a good selection of pastries and fruit, yoghurt etc, but we expected a basic good cooked English breakfast from such a quality hotel.

Frühstück super! (Große Auswahl) Sehr freundliches Personal Tolles Ambiente Gute Lage direkt am Fluss

Keine Frischluft (Fenster verriegelt) Keine Lüftung im Bad Wenig Sitzgelegenheit im Zimmer

Great breakfast lots to choose from great service

If windows opened in rooms

Everything went fine. We were out of the hotel for much of the time but the time spent in the hotel was comfortable and friendly. We very much enjoyed our breakfast on the one day that my partner and I had it. Stayed before and will do again.

The traffic around the hotel was absolutely manic - and not in a moving sense. Absolute gridlock at busy times.

Everything about this hotel, from walking in and being welcomed by the lovely reception staff, having banter with the cleaner and the welcome from the bar staff, we was mega impressed and will definitely be back

The hotel and staff were lovely really enjoyed my stay at this hotel

I was confused over my bill I paid on arrival then charged an extra mount that discussed with me, apparently someone had made an error with the first bill!! But all in all a very nice place to stay

Location. Ambience is great. Staff amazing

Parking needs to be improved. None disabled people attending training courses using disabled spaces.

Loved the room was spacious and the decor was impressive. Staff was very helpful and friendly

limited spaces for Parking . Parked at NCP, I was told I would receive 50% off with the code provided, but was actually 20%