Perfect location to the train station literally across the road so perfect before our train to Birmingham international to catch our flight. The staff couldn’t do enough for you and for that reason I’d return no doubt. The beds were very comfortable and the room temperature was perfect I get very hot then cold I hate staying in hotels as I honestly can not get the temperature right but it was just right.

It needs a bit of TLC there were some cracks in the bathroom the windows are obviously wood and in the rain there was a leak through the wood they are probably needing replacing I popped a towel there and it didn’t affect our stay. It was clean and comfy so the aesthetics weren’t of huge concern.

Location and price

Bed bug was seen on the bed

nothing special!

The location is in the less nice part of Birmingham, although enough secure. No breakfast service at the hotel. Many stains on the room carpet. very basic and old fashioned furnishing. Very poor quality of the matress, not comfortable at all. the window faces a wall! poor sound isolation. Paid 106€ per night. I expect much more for this amount.

Location . Staff .

Bathroom smelled damp( shower curtain/ceiling)although clean overall. Mentioned to reception on leaving. They were polite and apologetic, said they’d check the extractor fan.

Location and rates

Slightly smelly bathrooms

Right next to the station and conference venue so very convinient

Needs a bit of a makeover in terms of decor and some maintenance, particularly in the bathroom where some parts of the lino were lifting. The shower was also not great ( one of the ones where you pull the stopper up from the tap, but didn't work properly).

Comfortable hotel

Lack of information provided (eg wifi details, breakfast - nothing in the room).

Everything was spotless on arrival

As entered the room, smell of bleach persisted for 2h, had to leave windows open.

Location was perfect, basic room but only needed a space to sleep after a concert.

Shame no facility for breakfast but plenty of places to catch a bite to eat.

Very small rooms, boiling hot

View outside

Noise

Comfortable beds

Hotel was in a poor decorative state and not that clean. Was disappointed given the price paid

Convenient

Nothing

Old fashioned facilities in bedroom

Very welcoming staff

Terrible bed

It was by the station that's what I needed

Would have been good if Comfort Inn did breakfast

I was really impressed with this hotel for the price of it. Location was great, I expected it to be noisy but it wasn't (I did sleep with window closed and was on the 4th floor) and thought it would be hot but it wasn't. Room was small but had everything I needed: little en suite, desk, kettle, bath mat and plenty of towels etc. Shower took a bit of working out but was great once I had. Staff were super helpful and I could leave my luggage whilst I was at my conference. The paid multistorey car park was really secure and the discount for hotel patrons was two thirds. It really was just a 2 minute walk away. The hotel felt really secure too, as a woman travelling alone I felt safe. Even provided decaf coffee sachets. Thank you!

Room was a little tatty. Lift was a little confusing as it's so old school but had character and I was so glad it had one. WiFi when working on my laptop was pretty slow but it was fine for the mobile phone. Mattress a little uneven but I slept fine.

Clean room and bathroom, very nice staff

Really small room