Convenience

Smell from the car from last tenant, hotel offered different room but packing and unpacking makes impossible

Front Desk & Concierge , Very good services

Carpet stained conditions on the walk way to hotel rooms , Bathrooms about old.

location

there was a cockroach in the kitchen

location is so good.

toilet was full.

The best of this Hotel is the location. In the heart of Xintiandi, and 50 meters way from Metro entrance. Gym is quite good, and the restaurant and it's balcony are the cherry on the top of the cake. Room is awesome and very big, which definitely is a plus.

Well, 2 people working on the reception (which I don't recall the names) were not so friendly. AFter COVID China has evolved into a totally cahsless society. Most foreigner which have not travelled there could use some assistance in setting up WechatPay or Alipay (both apps should be entirely in English, which they are not). Breakfast is very very limited. You can choose from 4 disshes on the menu, which remain unchanged and are very simple. Was expecting more from it. A/C is central, which doesn't allow you to choose between warm and cold modes. This is the most annoying thing in Chinese Hotels.

very clean and functional.

everything was good

nice location. very helpful staff to accommodate my travel needs. will definitely stay with them for my next visit.

a bit dusty, perhaps due to insufficient occupancy rate?!

Good location and friendly staffs

Be aware that the TVs are very outdated and it’s a Sharp 32inch or (36 inch?) TV, no 4K and not a smart TV. We stayed in a 2 bedroom apartment with friends and we couldn’t enjoy the living room as much as we wanted.

location

aircon was very noisy

location

iinterior design

Location was really good. Great kitchenette facilities. Nice supply of crockery and utensils too. Would certainly stay again. Great value for money.

The facility is a bit old. The furniture, carpeting, etc showed obvious signs of age. The breakfast was a bit basic. But for the price you can't really complain!

big bed, nice view, wonderful breakfast, friendly staff

Location, location, location. Beds were comfortable. Rooms were spacious and clean.

Hot water in the shower was not consistent. TV was not tuned. Basic channels missing. Staff at the front desk was not cheerful nor helpful. Breakfast selection was good but food quality is mediocre. Fruits were sour and waiters seem like they are eager to end the buffet.

The size of room

The facilities are run down. The breakfast option was limited and not good