Great location, comfortable rooms and outstanding breakfast, with a lot of options chinese and western.

The rooms are a little outdated.

Location very good. Friendly service Room well equipped

Room breakfast not as good as expected

The staff were fantastic, especially the bar staff at the stage bar in the evening and the concierge services.

Nothing, I would recommend The Weston for a stay near the Bund.

Classy lobby

The room, airflow was poor, stuffy throughout

Excellent room perfect bed great layout

Nothing

Location was great. Walking distance to bund, nanjing road and yu yuan garden.

Very dated rooms. Mini bar is down and emitting heat.

Service location atmosphere

Bad speaking English staff

Gute Lage nahe Bund, schöne Buffets

Laute air-condition, langsam etwas renovierungsbedürftig

Pulizia cortesia educazione , vista panoramica sul Bund

Property is well maintained and clean. Staff service at concierge and check in reception were excellent.

Would like to have the whole set of toiletries available without asking housekeeping.

Really convenient and 24 hour reception was excellent. I arrived at midnight and Bruce Li really looked after me. Very great service.

Nothing at all.

Staff extremely friendly and helpful Room big and comfortable

Fitness center small and un equipped, swimming pool very small, smelly showers in female change rooms, saunas very basic, jacuzzis small and old

Clean comfortable and great location

No bidet!!

Really great location and very helpful crew! Especially breakfast crew- they flexible and understand sometimes I need to have early breakfast to catch meeting and flight - even before their official start time , love them !

Maybe due to summer season sometime reception / front desk queue too long and lack of resources .. Room service wise seems nobody washed the tea mugs which has been clearly used last night ..

clean and beautiful.

limited food option. no eatery after 12am

great location, spacious, comfortable bed

Front desk staff

Breakfast

The lobby staff, especially the bellboys were super nice. Since I didn’t have a Chinese cellphone number, they helped book taxi rides for me and offered extensive instructions for how to get around.

Beware that since the location is on the Bund, which is Both a good and a bad thing, the walking around is great, and the hotel is close to a subway station. However it is EXTREMELY difficult to get a taxi or a ride share due to the location being constantly crowded, especially during commute hours. Plan significant buffers if you are taking a taxi or ride share to the airport.

Great location, beautiful lobby, nice vibe.

Slow elevators, heavy traffic during breakfasts.

great location, walking distance to Nanjing Road and Yuyuan Garden. The room is big but seems a little bit old but overall is good.

Location

* 20-30 minutes to check in * Staff were rude and dismissive * Rooms tired and desperate for refurbishment * Rooms do not have blackout curtains * Showers from the eighties While the hotel uses the name The Westin - its quality is well below the brands reputation