One of the best hotels during my 4 months of traveling. It's a 4-star hotel with a high level of service and beauty. The lobby is beautiful, and the rooms are spacious and comfortable. Everything looks luxurious and rich. The breakfast here is the best!! A huge selection of everything, and everything is super delicious. I haven't seen anything like it before. The breakfast alone makes it worth it. The hotel has a fantastic gym and pool. Not many people around, lots of equipment, all in good condition. It was a huge plus for us. The hotel is located near the airport, and all the landing planes fly right above it. Very low. So, we experienced a lot of interesting emotions personally; it was breathtaking. We also captured many great shots. The staff is super friendly and always helpful. They even gave us a room with a view of the planes, as we requested. I highly recommend it to everyone. The only downside might be the airplane sounds, which could be a disturbance for some.

The only thing that might disturb is the noise of planes coming in for landing. The noise level is generally normal, but the planes will be audible (they hardly fly during late nights).

Friendly staff and great services. Especially the front desk staff Mr. Sun was very helpful to our request.

Carpet was showing age and need replacement.

Very difficult for communucation with reception counter.Only one or two person can speak english.

Very difficult to make exchange USD to RMB

Breakfast choices were varied & plentiful.

room service was convenient. the location was great and there are so many services available including spa，fitness center，coffee shop and pool. i enjoyed my stay

nothing

Absolutely not intentional just for local people

Food very poor in the executive lounge . I feel like under observation. A you steff member was watching me all the time . She was always writ something on a pad. like what i eat or drink.

Close to Hongqiao airport

The constant aircraft noise, and lack of restaurants in the area

Great staff.

Right under the flight track, can’t ignore airplane noise.

Staff hospitality

Noise of flights