the rooms were very large and tastefully decorated. the grounds are beautiful and very peaceful.

we had asked if the gym and pool would be open and it had been confirmed that they would be. when we arrived they were closed. understandably things change quickly during the pandemic but it would have been good to be warned as we’d already asked specifically about these facilities. they looked great from the outside !

The room was very comfortable and clean. Sound prodding was good in the family area of the hotel and the swimming pool was good:)

I didn’t like the condition the animals were kept in , in the animal petting area. Other than that we had a great stay. The food in the “western style buffet”, wasn’t very western!

Pet friendly with great pet playground.

Beautiful hotel. Service was spotty. Great for pets.

Service was great, room is spacious and comfortable, the pet park is big and well kept. We'll be sure to return.

There isn't much to say. The hotel is huuugggeeeee so you walk quite a distance for food or the pool but that also means it's quiet as you rarely run into other guests even when it's fully booked.

The staff were wonderful. We had a very warm welcome from King. He made us feel comfortable immediately. We also were fortunate to have Ronnie help us with ordering room service and checking out. This is a lovely hotel, and the dog friendly rooms are very special. We hope to visit again.

Staff were pleasant, rooms very clean.

The daily buffets weren't quite up to expectations for a Hyatt. Location was a fair way away from any stores or supermarkets, no bar set up, no on site convenience store for incidentals. No customer laundry had to pay hefty amount for basic hotel inhouse laundry wash/dry services.