Speed up the check-in process. They took too long trying to photocopy our documents. They also need to provide more towels. One towel for a couple is ridiculous.

Didn't like that they proved one towel for a couple. Will never share a towel with someone else, period.

Bad

Bad

location

disgusting breakfast services. overstayed juice and so

large rooms, great location

staff very difficult to communicate with. wrong information, broken promises and referring a lot to management voor very simple decisions.

The breakfast was excellent but the staffs are very slow. The location is excellent!!!!!!

The bed is very uncomfortable. The bathroom have so many leakages.

everything

all

I liked the size of the room, and sheets were comfortable.

1. Staff at the reception was rude. 2. I was demanded to pay either in cash($) or by card. However, my card was charged in Birr rather than ($). 3. Went to the restaurant and waited for 20 mins whilst supervisor was berating staff for unknown reasons. No one bothered to come and take my order irrespectiveof me beckoning.

Quietness and cleaning

They gave something other that we booked they said no king bed for family only for couple also the charges is different when we pay them at the place