Location perfect for hospital appointments.

Lack of comfortable seating in lounge. Main bathroom had an unpleasant odour and bin areas were overflowing with recyclable waste.

Good location, easy access

Cigarette butts in the hallway, smelled like smoke. Kitchen was tiny, large fridge not working, left dishwasher tablet for us but there was no dishwasher. Apartment not clean, hairs in the bathroom. TV not working in bunk bed room.

To bathroom was grate, nice rooms

Entrance and stairs leading to the flat needed cleaning. The flat is located a bit too far out from City Centre.

The size of the apartment and its layout was ideal for my family. I would definitely recommend it to others.

The apartment should have had more fans especially since there was no central air conditioning

Noise for the apartment above on the Monday evening.

beware of this company that will do the impossible to steal your deposit, THEY STOLE MY DEPOSIT, assuring me that I smoke and the apartment smelled of tobacco and that they spent 220 pounds cleaning up tobacco smoke, BEWARE

beware of this company that will do the impossible to steal your deposit, THEY STOLE MY DEPOSIT, assuring me that I smoke and the apartment smelled of tobacco and that they spent 220 pounds cleaning up tobacco smoke, BEWARE

No breakfast provided. Location was about the only good thing.

The sofa bed was full of crumbs and a half eaten biscuit. I slept on the floor and then another girl on the floor which is not what we paid for! Absolutely appalling and disgusting. The small in the room was horrible all over and the block itself wasn’t a nice smell.

The apartment was perfect in almost every way. Bedrooms were lovely, beds very comfy. Bathrooms were great, showers excellent and bath much appreciated. It was lovely and clean. Tea, coffee, coffee machine and tea towels etc, towels, loo rolls and toiletries all provided, lovely. Staff when contacted were lovely, friendly and helpful. It was close to park and ride into Oxford and close to main road so easy for travelling elsewhere.

It was for 6 people but only had 1 two seater sofa(sofa bed) in the lounge, there was space for more furniture. The apartment we booked showed an armchair too, which at least gave another comfy seat. We were moved to another apartment as original one unavailable due to a long booking. We were told new apartment the same but no photos sent just information. I phoned on arrival and was told that this new apartment was bigger in the lounge but no more chairs. It was I have to say a huge disappointment. There were 3 of us so had to use the dining chairs too. Not very relaxing. Fortunately there were not 6 people as that would have been terrible! Also fine for us but dining table only had 4 seats. Would 2 people have to stand to eat? Fridge tiny but we coped as ate out mostly. Communal halls and stairs rather dirty and messy too.

comfortable, clean, free parking

wifi was poor, kept cutting out limited kitchen utensils (no tea spoons) damp in spare room Booking team texted too frequently about checking out but delay in responding to request for early checkin/ late checkout

There was no cutlery at the location so despite appliances, kitchen etc we couldn't really cook or make any food.

Basic, functional apartment

We were misled by photos of the penthouse apartment then given an inferior one. It appeared the apartment had been cleaned a long time ago so it was quite filty. The hosts had it re-cleaned but only on the afternoon of our departure

Good parking

The apartment was a dirty and worn. There was no dishwasher, due to which previous visitors had left greasy dishes in the cupboards. The kitchen cabinets were confused. There is no information on how to regulate the heating. Neighbours smoking in front of the house, under the windows.

Have stayed in this apartment before. Usually the cleaning was "average" ... This time it was spotless ... Hire that cleaner!

Single tub chair had disappeared. Shower fitting loose.

Size was good, good facilities, good distance from Oxford. Communal areas in apartment clean, linen fresh. Good parking

Constant email and text contact! 42 messages of correspondence since booking between Booking.com and Razia apartments! It meant I missed an important email about payment last week. Mostly the apartment was clean but there was hair on then toilet and shower. Stairs and landings were messy and dirty. No mention of the fact the apartments were on a main road Finer details of preparation were looked over, i.e. bed not completely made, toilet rolls incomplete, balcony covered in weeds and moss

Large enough to accommodate big groups.

The staff didn’t take our security deposit prior to us arriving so we were left standing out in the cold and rain for two hours. When we did get in it was unclean. Found a pubic hair in the fridge. Staff were unhelpful. Spent ages on the phone with them for them to shift blame onto us. They spent the rest of the weekend calling and emailing me harassing me, so I couldn’t enjoy the stay at all. The cleaning company rushed us out early when leaving. When we complained at the end of the stay via booking.com they were unhelpful and asked for photographic or otherwise evidence of all of the faults of the place. Then refused to help or do anything to compensate us.

a little diffuiculties to get access to property. Firstly, you've made online booking, Second step, pay deposit .Sometime the deposit link doesn't work.

Easy

A fuss to get the codes

Nothing.

Nothing

A bit tired which felt more like a student let not a holiday home.