The location was absolutely perfect. Surrounded by breathtaking views and peaceful landscapes, it provided the ideal setting for a relaxing weekend. We were also pleased to find a convenient parking space right behind the accommodation. The check-in process was easy.

The main issue we encountered was the lack of hot water. On the first morning, we discovered there was no hot water at all, and by the time we returned later in the day, nothing had changed. After some trial and error on our part, we realized the boiler had been set on a timer. Unfortunately, this wasn’t mentioned anywhere in the property information or guidebook, so we had to figure it out ourselves. Once we reset the boiler, it took another hour for the water to heat up. Even then, the shower was either too hot to stand under or freezing cold, with nothing in between. The water pressure was also so low that washing our hair became nearly impossible. This frustrating situation continued throughout the weekend, and not all showers even managed to get hot water. Another minor disappointment was with the Nespresso machine. Although it was a nice touch to have it available, there were no pods provided. The pods that fit this machine could only be purchased online and weren’t available in any of the local supermarkets. It would have been a thoughtful gesture to provide at least a few pods to make use of the machine.

It’s in walking distance to shops & restaurants and located close to the Lake. Spacious rooms , plenty of washing / bathing facilities , fully equipped modern kitchen .

No hot water

Great location

The sheets were full of black hairs, the shower curtain was covered in black mould, part of the top floor toilet wall was broken, the ironing board was broken, none of the bathrooms had any soap & the dishwasher smelt awful. Everything needed updating the beds were unclean overused and old.

Close to village, shops and lake

Parking at back, very difficult to locate and position, on road parking, also a nightmare. Arrived on time for check in, yale key access was hidden behind a decorative lionhead, which was stiff. Couldn't gain access easily, tired, wet and needing the loo, phoned Sykes for advice, 4 phone calls and 2 hours later, no call back to help us, eventually on revisiting the door we managed to get the key to work. Received call back from Sykes the following day. Will avoid Sykes in the future, customer service was very poor.

Perfect location for bowness centre.

Beds a bit soft. Reported the toilet not flushing properly but management company didn't come to fix it.

Location excellent

Parking wasn't good. Couldn't park near the property.Space at the back not easy to get into due to cars parked outside garage at the sides.

We were self catering and we didn’t meet the hosts as there was a key safe. We liked the decor in the house even though it looked a little tired in places. The location was great.

There were 4 of us , all adults, staying and we all required our own rooms. All were good except the single room on the top floor which was really meant for children and not adults. This wasn’t made clear on the website. So all the toys stored in the wardrobe had to be removed first so that clothes could be hung . We took them all to the basement as the room was so small. Then we discovered the piece of dowl to hang the hangers on was missing. So that was again disappointing. It should be emphasised on the website that the one room is only for children. Also the heating was on when we arrived at the house , but after the first night it never came on again even though the evenings were cold. We didn’t understand the notices about the Hive!!

Location and size. Homeliness.

Heating and hot water kept going off.