The staff was very accommodating and responsive to a few minor issues. The international breakfast options and coffee machine was greatly appreciated. Bar and lounge are comfortable, drinks were reasonably priced. Rooms and bathroom are clean and modern.

Troublesome check-in with miss-understandings and what seemed like a little deception by the gentleman at the front desk who stated I need to pay cash because they do not accept international credit cards. This is a bit strange for an international hotel, and I was able to pay with my business card with other staff members after.

The suite was the perfect way to celebrate my birthday! I absolutely loved it here. I wished I spent more days here so I could just relax in the hotel since I’m traveling all over China. Honestly loved it. I couldn’t asked for a better way to celebrate my birthday. The staffs were also so kind and friendly. I would definitely come back and stay here.

Room size is big and comfortable. Very good price if you don’t mind traveling a bit for food and shipping.

Location is not the most convenient. It is about 10-15min walk to the nearest Metro. There is also not much to do near the hotel. The carrefour at the next building was unfortunately closed. The mall was quite deserted. Front desk was not the most friendly on check in. They pick up my credit card and charge an amount without stating it is a deposit. I had to ask much later when I noticed an unusual larger amount charged to the card.

Excellent service, nice room, friendly stuff. My first choice in Shanghai

Good value. Large clean rooms. Good breakfast (good value if you buy 24 hours ahead). Kids liked the fact that they somehow can get google and YouTube in the room

Other guests smoked in the hallway. I didn’t see them but smelled the smoke….

地點、服務、清潔方面都不錯

我在hotel.com上預約兩晚合約總价已包含15%稅金，但checkin 時櫃台要求再次付稅。建議酒店与hotel.com對於稅金部分要－致並明確告知顧客

Everything

Nill

I often stay in this hotel , I think is a great value for money price, I like the location because easy to connect with Hongqiao airport/railway station and the city center / Jingan temple area.

Reception is extremely slow compared to other hotel .