Great place for the price tag

The door to the bathroom could not close / was broken...

the room was very satisfying...

Bed was really comfy. Very clean, nice decor - a little bit different from other regular hotels. Room had air con. Great location, handy for the tube. Late check in at no extra cost.

Location is a 3-minute walk from Earl's Court tube station. Beds were comfortable, easy to get a good night's sleep.

The rooms weren't that inviting. One had mould in the shower ceiling, another I stayed in was in a basement room with a view of an exhaust vent making the room very dark. Staff behaviour was a mixed bag, sometimes helpful and bright (usually in the evening) and at other times rather the opposite (mostly in the morning).

I booked the hotel because it offered breakfast. When we arrived there was a notice saying breakfast not being served. I asked for a twin room and was given a double which you could not get round. My friend and I are well over 70, not 20, having to climb about to get in and out of bed was hardly the best of starts.

I know I should have complained, but the language was also a problem.

Great location comfortable room.

Could have been bigger Wifi was not great.

All round good value for its location

but trains through the nearby underground station made a lot of noise

it was nice, had character and good location by the tube.

there was a couple of lights that didn’t work and the carpet was abit stained but it was okay for somewhere to sleep.

Staff very pleasant and helpful Bedding ie sheets clean Bathroom clean Looked impressive from the outside

Faulty electrics room very dark and gloomy ceiling light faulty had to bring in a free standing light Bathroom door could not open completely as bed was in the way Needs decorating very shabby large hole in radiator cover approx 12 inches curtains hems had obviously been lengthened but not hemmed frayed Dust on television and wardrobe Carpet looked grubby Bad outlook from room bag if rubbish gad been thrown onto flat roof directly outside window

Perfect location

Small room was extra small in our opinion clean but really dated decor and in need of refurbishment especially bathroom Breakfast bacon scrambled egg beans and roast potatoes we did expect sausage mushrooms tomato or more choices surprised they could not offer poached egg.

location was great very close to tube

needs a refurb very outdated

The location and one of the receptionists

Never stayed in such a tiny room. Had to jump over the bed to go to the other side of it.... The photos are misleading....

Breakfast was limited choice, but quite sufficient for myself.

Nothing I can think of.

The location in Kensington is fine. It's a 2 minute walk to a tubestation and if you want to walk towards Hyde Park it's a 20 minute walk but that's fine to do! The check-in and check-out was easy and the staff was helpful when I asked questions. Bathroom was small, but fine.

The room was very small, for 1 person and 1 night quite okay. But there was barely any room to walk. But I think that was mainly because I had a single room. The room was quite noisy, there was a train or tube somewhere in the neighbourhood that you could hear like every half hour. Also the hallways are quite noisy, walls are thin. I didn't mind it that much, but it's good to know beforehand.

The only good thing about the property is the location.

Property was very dirty and run down. The shelves were thick with dust, the toilet floor was cracked, the sink was cracked, the tap came out the wall, the bed had a spring poked out the side which actually cause injury to myself. The amount of money paid for that hotel to be like that was a disgrace. We spent the first night of our trip looking for another hotel to stay in as it was so disgusting.

The porter was the only thing that made us smile.

Room, staff, food. They didnt even know how many rooms we had booked [3 singles] and tried to put 2 of us in a double!

Great location, a 2 minute walk from Earls Court Underground station. Bus stops close too. The hotel is functional and clean. The staff are friendly and helpful. It's perfect for a city break where exploring London is the mission.

Decor is a little bit tired.

I love the location and that's why I chose the place. Very close to earl's court station and lots of shops and restaurants

The room was probably the worst I've been in London, or anywhere for that matter. The bed was awful, the bathroom was tiny and the water pressure was absurd. The room was very noisy because of the district trains passing outside the window

staff nice,room clean and as described ,breakfast pretty good.

room could have been bigger