overall a pleasant stay in a great location

sometimes not that easy to get a taxi

1. La chambre spacieuse ; 2. La propreté de la chambre. ( merci à le femme de ménage pour son professionnalisme); 3. La gentillesse et la disponibilité du personnel ( merci à Oscar pour son coup de main et son professionnalisme).

RAS

Nada, una vergüenza.

La recepcionista que nos atendió en el chek in, pierde la paciencia (no dan ganas de preguntarle nada) y responde de forma grosera e imprudente. El desayuno poca variedad y 30-40 minutos de espera está rebalsado de gente. Tuvimos que ir a tomar desayuno afuera del hotel. Una vergüenza. 4 ascensores para un mar de gente. Cobran como un hotel de 5 estrellas y no les da ni para dos. Elijan otro por favor.

I liked the hotel a lot. Clean. Looks new. Very large which can be annoying since not every elevator will take you to your floor.

The staff is good, but they really lack speaking English and communication in general.

Good location, breakfast very ok.

Elevators were hardly available

Es war alles perfekt, ich würde dieses Hotel wieder wählen. Direkt in Gehdistanz der Einkaufsmeile. Man ist ebenfalls sehr schnell an der Metro-Station und somit ist alles gut zu erreichen.

Location of the property amazing, people’s square metro station just a minute walk, east nanjing road just a minute walk. Very spacious room and comfortable bedding. I was upgraded to king deluxe skyline view room. A big thank you to Mr. Eric at the concierge for providing continuous assistance during my stay from arranging train tickets to ordering food. All the staff did their best to make my stay extremely comfortable.

The breakfast was same during my six nights stay. If at all can also include pillow menu.

Location and staff

Pillows weren’t most comfortable

Staffs are pleasant and room clean.

Location was great

Location

There is no bathtub And it was for handicapped

Perfect stay

The location of the hotel is very good. Staff were very helpful

The rooms needs to be upgraded. The room I was staying, the window area is worn-out. The bed was not comfortable. In my daughter's room we found spoiled food in the fridge from the previous guest.

Great location. Good value for money.

Large exceptionally clean rooms. Located next to the bund and other attractions.

Location, staff cooperation, cleanliness.

Concierge service excellent

Room acoustic is poor, I can hear the guest in the room next to mine snoring as there’s a door connecting the two rooms although closed. Take long time for the reception to pick up calling from the room.

Executive Launge

the hotel facilities were very good and the location was great! great value for money. the staff was excellent. Specially Mr Jack at the concierge/front desk, he was always willing to go out of his way to help and make my stay comfortable.

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I stayed there twice in June, 1st stay room was much bigger but both were good size, really comfortable beds. breakfast was amazing you had every type. I will definitely book it again