텐진 번화가 초입에 있어서 이동이 너무 편했고, 숙소 청결도와 서비스가 모두 만족스러웠습니다. 방 사이즈도 타 비지니스 호텔처럼 너무 작지 않았고, 화장실에 욕조도 있어 반신욕 하기에도 좋았습니다~ 일본 아마존에서 물품 주문한것도 로비에서 우편물을 받아주어 잘 수령하였습니다.

최근 여러 호텔을 가봤지만 얼음 머신이 없었습니다. (Ice machine) 주로 타 호텔에는 얼음 기계, 전자렌지 등이 있는 층이 따로 있는데 여기는 없어서 로비에 문의 하면 방으로 가져다 주는 시스템이 약간 old 하게 느껴졌습니다. 게다가 방에서 로비로 전화 연결이 안될 때가 많아 (전화기 고장?) 로비로 가서 얼음 보내달라고 요청을 두번 했었던게 조금 번거로웠습니다.

地點、服務

房間太小

地點方便，工作人員態度親切，早餐好吃但住了3個晚餐，菜色幾乎都一樣

房間太小

地點方便，西鐵、地下鐵、高速巴士都很近，早餐好吃

房間空間較小

立地がよい。ご飯やさんが周りに色々あり便利でした。

快適に過ごせました。あえて言うならトイレとお風呂が一緒。

スタッフの対応が日本で泊まったシティ系のホテルで今までの中でNo.1です！車の誘導で言えば、元気の良いガソリンスタンドのように顧客に気がづくこと、エレベーター前にいた外国人スタッフに製氷器はどこにあると聞くと部屋番号を聞かれお持ちしますと、部屋ね布団を弾きにきたスタッフの方から空気を読んで我が家の子供のことについてまずは褒め、話しかけてきたこと。一人一人が顧客に対して独自に考えるように、かつ、顧客にいかに気持ちの良いと思われるような対応をするか、と言うことの訓練を受けてるのがよく伝わった。いいホテル、いい会社ですね。

なし

The location is the best. Walking distance to the trains, bus station and mall.

None.

Good location; good breakfast; helpful staff

Poor wifi; so weak that couldn’t even send a text message

This is my fourth time stay in this hotel. Very convenient for car pick up as Nissan rent a car is nearby together with my favourite restaurant.

Late check-out is not allowed but understandable

location, staff service,

room furniture, not renovated, food quality of breakfast

Great location, well staffed, attentive staff, big hotel

Steaks at the Grand cafe are overpriced and tough. Room sizes are small

tHE STAFF WAS FRIENDLY

The room was ok, moderate with a little bit small..

well maintained, staffs are very kind and friendly

nothing special

location

nothing

the breakfast area facing water feature and wide selection of food

The room was overly heated and too hot to sleep and train station exit nearest hotel not easy to find

staff didn’t offer any help with luggages

The service of the friendly staff was very good:)

Location - close to the train station and shops Hotel looks new and posh from the outside

It’s a bit dated (old) in the inside, hotel does not have A/C, only heater which was controlled centrally by the hotel staffs. We asked for the room temperature to be dropped to 20 or 19 degrees celcius, however, this couldnt be done as per the above. The staff was kindly organised for our window to be unscrewed and open so we get a fresher and cooler air from the outside.

Hotel wifi almost never worked on our devices. But everything else was very good.