En una sola palabra FANTASTICO El personal es de primer nivel, todo es super comodo.

From the moment we stepped into the Galaxy, the staff were so friendly and welcoming. They went above and beyond to make our experience amazing. Totally spoilt my daughter who was celebrating her birthday. Huge thank you to Elle and her team! The pool deck was clean and fun, the staff amazing! Big shout out to Jayvee for his excellent service

The only thing was our room smelt extremely smoky

Big room with a nice view, comfortable bed and pillows, big choice of restaurants and shops

Helpful staffs, clean & comfortable room

Facilities closed for maintenance, Level 2

The hotel was very clean and brightly-lit, from the lobby till the hotel room itself. Service at the hotel was also exceptionally great! We enjoyed the room service for dining and the hotel’s staff were all very friendly and detailed. They made sure to check that we were doing fine during our stay everyday. In particular, we appreciate the friendliness and excellent service provided by two of the front desk staffs — Alex and Kary (if I did get their names right). They were very warm and friendly when we approached them for check-in upon arrival. They even went the extra mile to introduce to us the different places we could visit in Macau, as well as routes we could take to reach tourists attractions. It was also extra effort from them to provide us with an extra room card when they saw that there were 3 of us. Thank you Galaxy Macau! Looking forward to my next stay there!

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The room is modern and fully equipped. The staff were exceptionally helpful. There are a multitude of dining facilities and shops on-site. Taxi was available any time I needed it.

The only thing I was missing was cotton ear buds in the vanity kit.

The housekeeping staff were excellent. Special thanks go to Jessica who did my room 20155 during my stay 10-13 Nov. She did an excellent job seeing to our needs. All other staff were friendly and helpful too.

Nothing

Staff members amazing

Breakfast Paris cafe although food excellent the sequence of courses were strange, with our first course coming last but not a big issue