the location is fine

I arrived by metro from HongQiao airport and wandered half an hour to get to the Hotel entrance; there are almost no indications inside the terminal. The Hotel staff did not speak a single word of english and my credit card (VISA) seemed not to be working with them; I had to call my bank to make sure it had not been blocked and was operating normally. The credit card was finally accepted once I threat them not to pay. Finally they wanted me to give them cash as deposit anyway. Unbelievable

location

NA

Wifi only for traveller with china handphone number . Im using international number , therefore i cant use the hotel wifi

Accessibility from both - Hongqiao Railway Station and from Airport T2 by walking. It’s located inside Terminal 2 at 3rd floor near Gate 4. Food and Supermarket 10 min walk away in Hongjiao Train Stn. Hotel super comfortable. Good choice when traveling from / to Hongqiao.

Staff went out of their way to make us comfortable and satisfied

Nothing really

Location at airport and train station is nearly unbeatable. Also directly at underground lines which may take you to downtown in less than 30min. Rooms are comfy, clean and of perfect size. Big choice at breakfast for western and chinese taste

no convenience store

Wonderful oasis in airport zone with free shuttle to the airport -🤗