Great location, rooms large and well equipped although toilets in the bedrooms need replacing, lids are scratched and they look grubby! Nice bathroom products, extremely comfy beds and pillows

Some areas were VERY dark! Corridors not well lit, bar area was quite busy when we arrived but service was very slow. The location was great in terms of being in the centre, but really noisy at night! There were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am onwards, slamming doors and screaming, parents should really be more considerate of other guests when staying in hotels with children! I would never have allowed my child to behave in that way when away from home so early in the morning disturbing others. Also, breakfast in the morning, plates were delivered promptly and were hot, sadly the food on them was almost completely cold! I’ve experienced hot food on plates many times but never cold food on boiling hot plates! This needs addressing then overall breakfast experience would be great!

Lovely features, great layout. We stayed in a junior suite and it was just amazing. Perfect location also.

Lovely location, room, atmosphere etc

Heating was on full blast and boiling!

room was lovely shower amazing bar was really nice and was amazed that they were open nil 2am for guests

could hear the neighbours at 6am when they arrived home from their night out.

the service and food during breakfast was best part of the stay Very helpful chap on reception sorted a check in problem as we werent told at time of booking that its cashless,

knowing we were coming with a baby, they put us on the 3rd floor furthest possible room from reception, with multiple stair cases to try and get up and down with a pushchair, far from ideal had to have maintenance to the room as the bath was leaking flooded the bathroom and soaked everything in there TV was far away from bed, making watching tv in bed awkward

So spacious, really had the French feel and overall luxury vibe.

I loved everything

Location

Lovely hotel, great rooms, lovely bathrooms. Nice lobby and building