My group of friends and I DID NOT stay here!!! We walked in- washed our hands- and contemplated calling the health department because of the unsafe conditions.We were supposed to get the brown cottage and when we were being “upgraded” the house we were sent to was a yellow house that was recently flipped! When we arrived at the location that property was occupied. My rental description was that of the brown house and the pictures were on that location. We did NOT WANT, or ask for the “upgrade”. When we got to the property there were animal feces all over the yard- cigarette butts and garbage. I have pictures of all of this in addition to the newly painted bathroom which is a hazard because when you are painting you need to have a ventilated area for at least two days before staying. There was no carbon monoxide alarm, a faulty smoke alarm in addition to a non-working furnace and a potential gas leak. There was no fire extinguisher to be found in case anything did happen! Our check in time was supposed to be at 3, got pushed back to 4, then 4:30, then 5:00 and then finally 5:30. It was communicated that there was an internet issue and that needed to be fixed. Upon arriving there was no evidence of repair work on the internet nor cable and was told they were not able to fix it so we were without! As soon as I walked in the door it smelled like fresh paint. The silverware was still wrapped in plastic, everything had tags on it like it was recently bought. Stacia was a ok communicator, but was asked and prompted with inquires she seemed to have a “quick” resolution to it all. My friends and I decided that we could not stay in the rental due to a number of things- this rental IS NOT what we signed up for or where we were supposed to be . Be careful with doing business or renting from these people. I have evidence of all of this, two way communication and pictures!

My group of friends and I DID NOT stay here!!! We walked in- washed our hands- and contemplated calling the health department because of the unsafe conditions.We were supposed to get the brown cottage and when we were being “upgraded” the house we were sent to was a yellow house that was recently flipped! When we arrived at the location that property was occupied. My rental description was that of the brown house and the pictures were on that location. We did NOT WANT, or ask for the “upgrade”. When we got to the property there were animal feces all over the yard- cigarette butts and garbage. I have pictures of all of this in addition to the newly painted bathroom which is a hazard because when you are painting you need to have a ventilated area for at least two days before staying. There was no carbon monoxide alarm, a faulty smoke alarm in addition to a non-working furnace and a potential gas leak. There was no fire extinguisher to be found in case anything did happen! Our check in time was supposed to be at 3, got pushed back to 4, then 4:30, then 5:00 and then finally 5:30. It was communicated that there was an internet issue and that needed to be fixed. Upon arriving there was no evidence of repair work on the internet nor cable and was told they were not able to fix it so we were without! As soon as I walked in the door it smelled like fresh paint. The silverware was still wrapped in plastic, everything had tags on it like it was recently bought. Stacia was a ok communicator, but was asked and prompted with inquires she seemed to have a “quick” resolution to it all. My friends and I decided that we could not stay in the rental due to a number of things- this rental IS NOT what we signed up for or where we were supposed to be . Be careful with doing business or renting from these people. I have evidence of all of this, two way communication and pictures!

Stachia was a wonderful hostess. She showed us how to work everything in the house so we knew how to use everything and she was always a call or text away for any questions or problems. The house itself is truly a castle. A very welcoming home with everything you need in it!

Stachia was a wonderful hostess. She showed us how to work everything in the house so we knew how to use everything and she was always a call or text away for any questions or problems. The house itself is truly a castle. A very welcoming home with everything you need in it!

Awesome location on the lake!!!

Awesome location on the lake!!!

Loved the property and amenities. Great times at Campau Lake in Alto, MI.

Loved the property and amenities. Great times at Campau Lake in Alto, MI.

Great little lake cabin. Everything you need right thereat your fingertips. Meat and Beer up the street, Kayaks by the water. Great place.

We were very happy with our stay. The communication was very good, the check-in process was smooth and informative, the home was very clean and had everything we needed. The view and sunrise was breathtaking. The location was easy to find and close to the Grand Rapids Airport. We will be staying again. Definitely a Five Star!

Spent 3 nights at this cottage and had some issues. The shower handle came apart in my hand that lead to not being able to use the water (including toilet) at all for 1 day and did not have any hot water for 2 days. The bathroom door was off one hinge and could not be completely shut. The couch was very nice in its day but the padding was very worn and the reclining chairs did not function. The hot tub was spacious, but did lose temperature very quickly. The lake was very nice and the cottage had a small boat and a couple kayaks it shared with the neighboring house. I felt the cottage was over priced, but with a few repairs and a new couch could be a nice 1 bedroom cottage. There is a $50 linen fee that is not disclosed until you get onsite. Take cash for that fee.

Spent 3 nights at this cottage and had some issues. The shower handle came apart in my hand that lead to not being able to use the water (including toilet) at all for 1 day and did not have any hot water for 2 days. The bathroom door was off one hinge and could not be completely shut. The couch was very nice in its day but the padding was very worn and the reclining chairs did not function. The hot tub was spacious, but did lose temperature very quickly. The lake was very nice and the cottage had a small boat and a couple kayaks it shared with the neighboring house. I felt the cottage was over priced, but with a few repairs and a new couch could be a nice 1 bedroom cottage. There is a $50 linen fee that is not disclosed until you get onsite. Take cash for that fee.

I never received check in instructions prior to arrival even though I messaged the morning prior to arrival. I finally placed a call because I did not have the proper address which was my fault because it was buried in an description which included the other properties they had listed. Prior to getting to the cottage, I received a call from the cleaning person that she had not been notified earlier so the unit would not be cleaned until around 5:30; check in was 3:00. I asked if we could wait at the property until she came to clean so my dad and nephew could fish. This was agreeable. The property is older which is not a problem except the bathroom door is a pocket door which doesn't close all the way because it can't stay on its track. She said the owner offered to upgrade us to the nicer unit next door at no cost; it also needed to be cleaned. We said we would take the upgrade because the bathroom was more handicap accessible and the door actually closed. We left to have dinner. While at dinner, she called to tell me the unit was ready but I would need to make the beds. Also, there was a cleaning fee (not disclosed prior) that I could leave on the table in cash. Also, the TV was not working so they opened the unit above us for that. My nephew is in a wheelchair, my parents are elderly and none of them can climb the stairs. We went to bed and left early the next day. Very disappointed with the experience. I did not leave the fee.

I never received check in instructions prior to arrival even though I messaged the morning prior to arrival. I finally placed a call because I did not have the proper address which was my fault because it was buried in an description which included the other properties they had listed. Prior to getting to the cottage, I received a call from the cleaning person that she had not been notified earlier so the unit would not be cleaned until around 5:30; check in was 3:00. I asked if we could wait at the property until she came to clean so my dad and nephew could fish. This was agreeable. The property is older which is not a problem except the bathroom door is a pocket door which doesn't close all the way because it can't stay on its track. She said the owner offered to upgrade us to the nicer unit next door at no cost; it also needed to be cleaned. We said we would take the upgrade because the bathroom was more handicap accessible and the door actually closed. We left to have dinner. While at dinner, she called to tell me the unit was ready but I would need to make the beds. Also, there was a cleaning fee (not disclosed prior) that I could leave on the table in cash. Also, the TV was not working so they opened the unit above us for that. My nephew is in a wheelchair, my parents are elderly and none of them can climb the stairs. We went to bed and left early the next day. Very disappointed with the experience. I did not leave the fee.