Very friendly staff at the front desk We had a big issue getting the room cleaned as this didnt happen for a few days, and had to request new linen on a couple of occasions, otherwise we really enjoyed our stay

Bathroom small. Only one sink. Small fit two people

Great location

Very nice room and very accessible to everything

Enjoyed. Perfect location.

Fire alarm went off three times in my room the first night there. At around 2am, 5am and again at 6am. I had to go to the front desk to have them remove it. Needless to say I got very little sleep my first night there.

It was a very nice stay!

Friendly and attentive staff. The room was clean! The bed was extremely comfortable! Definitely would stay here again.

Vale Parking to expensive

Good

I was very happy with the cleanliness of the hotel. My only complaint and it isn’t the hotel fault was in the late evenings at times very noisy outside. Loud music playing and cars racing very late at night but thankfully it was short lived. If sensitive to noise request a higher room. We were on the 8th floor. Also we were surprised being an elite member we would be charged for a late checkout. But the staff was very friendly and it was a great location.

Jock started and ended our trip on such a positive note. The hotel location is so convenient to everything in River North. The Courtyard Marriott in River North will definitely be a choice or recommendation again for anyone going to Chicago.

Comfortable room, great location, friendly staff

It was fine the staff was friendly. They didn’t clean the room for 3 days which is fine but they should tell me. I ran out of coffee and toiletries but asked at the front desk and they supplied them. The bellhop never helped me. He just wanted to chat but didn’t offer any help at all, which was strange. It was obvious I needed help but eh didn’t car. Danica wee nice. Pool was great.

What a lovely stay!

Room was clean, staff were good, kingbed size room was small but good enough. Reason for 3 rating is unfortunately a big cockroach made its way into the room from the bathroom. Called the front desk and they sent a guy, but until then chased it outside front door. One hack is to keep the bathroom lights ON. Then hopefully deters roaches to come out.

Great place. We were a little caught off guard when valet let us know they don’t park Dodge vehicles because they are the most stolen vehicle type. Keep that in mind when coming. We had to park in a public lot a block away. Not bad but definitely made us cautious after being told that.

Service was great but pool was very cold and thete really wasn't a restaurant on the premises. Didn't mind that breakfast wasn't included but would have luke a dining option besides the overpriced "Cafe". $36 for a breakfast sandwich and yougert parfait was insane. Would not stay agIn.

Nice hotel at reasonable cost for very good location. However, street noise was loud until about 2am every night during five night stay but may have been due to above average holiday week traffic

This was our first stay at the Chicago North Courtyard. There was always an employee(s) in the lobby greeting us no matter the time of day, Asking us if we needed anything. When we had a family medical emergency, the night manager (Igor?) sensed it in the lobby and came over to offer help. He got her water and ice with a cloth. I said we would go upstairs and evaluate the situation but we might call an ambulance. He said to let him know and he would call. I did request one and he took care of calling and had security bring up a wheelchair for our sister. He must have brought her down in a different elevator(which was nice for her privacy) because she made it down before I could go back up. He wheeled her out to the ambulance. Early the next morning my sister was released and she and her husband needed help with transportation. When I went downstairs at 4am an employee named John (I think)helped us call and get them a cab back to the hotel. Even from the beginning of our stay at the Courtyard, I was very impressed at how much the staff said Hello or offered help. We went to a family wedding a few days before and the lobby staff helped us to get a taxi when we had a problem getting an uber. The housekeeping staff was helpful as well. I walked down the hallway to ask if I could bring trash to him and he said I will come down to you with a bag. Very friendly as well as the rest of the housekeeping staff who always said hi and smiled. This Courtyard is managed well and it shows.

Convenient overall… close to red line and magnificent mile. Room was nice but a foul smell emitted from the restroom. We were told it was an engineering issue with the building. Made the whole room smell horrible. Other than this, a nice stay.

Great location for our stay downtown. Be aware you right in the middle of downtown. Sirens, loud cars and activity go on all night long. I do not recommend the "pull out sofa." It is basically a plastic covered board with no linens provided.

Be prepared for city noise at night which makes it a little hard to sleep, other than that it is a good place to stay.

It was great! Very clean and everyone was very friendly and helpful.. I will definitely stay again when in the city.

Lots of noise from emergency vehicles and bars - this was front of hotel- recommended asking for room in back

Great quality and volume in staff who are pleasant and willing to help. While the hotel is a bit older, amenities/design were up to date and had no problems in cleanliness. This provided a great experience in prime location and I plan to return.

Great room and size, clean, awesome staff!!

Clean!

Very unhappy with how things were. First night was good. Second night smoke detector went off around 10pm. Security guard came in and accused us of doing something wrong. Didn’t ask if there was a fire or if everyone was ok he immediately asked what we did. There was a malfunction with the detector. It went off again about 10 min later and the hotel said they’d move us. Well they did and it was right next to the elevator and loud all night. Would never stay again. It was handled poorly all around.

Great experience

The staff is super in all positions Location is convenient for lots of venues and price was in line with area.

Staff were professional and nice. Room was very clean! Property was walking distance to very good restaurants. I will definitely come back here a stay!