We love the pool, it’s so warm. The breakfast is always good. The hotel for us is special, we love the building & we will be back.

Always enjoy our weekend breaks at the Hanbury. Looking forward to booking the next Spa break in 2025

Wonderful and relaxing stay here and can’t wait to go back. All the staff were so friendly, helpful and knowledgeable and couldn’t do enough for us. The room was spacious with a very large and comfortable bed and staff made my birthday extra special.

My partner and I stayed here as a very belated birthday treat and the hotel was amazing from the moment it came in to view. Our room was in the main house and full of period grace and style. The bathroom was clean with a lovely bath and powerful shower. Breakfast was delicious, the largest buffet selection possible, it was all perfectly fresh and regularly being topped up. The grounds are stunning too. Lovely first floor bar open until 1am with plenty of outdoor seating to enjoy the last of the summer evenings. We have already said we look forward to going back in the future.

On the whole was a lovely stsy Only two small complaints is the amount of light that is let in around the entrance door to the room 283 It kept us awake. Maybe dim the lights in the hallways at night or get a door that fits and the ignorant Taxi drivers blocking the entrance I drove round to pick up my cases and couldn’t get near the door they just stare at you as though you shouldn’t be there!

This is a palace-manor-style luxury hotel that I really like. The staff are well-trained and the service is in place. The environment is elegant and grand, and all kinds of service facilities are available. It's just that the soundproofing of our room is a little poor, and the guests next door had a late-night party. They didn't finish until 1 a.m., and we went to sleep after they finished.

From start to finish excellent including a free upgrade. Value for money and incredible attention to detail. Staff really friendly and helpful.

Great location and leisure facilities are first class. But as a hotel still falls short of the former Marriott standards. To achieve the status it claims of an upscale Hotel and Country Club it needs considerable refurbishment - and not just patchwork repairs. So many small details make this 3 star at best. No AC in room. Lack of electric sockets. No USB charging points. Window frames 100 years old? Rooms are cleaned in under 10 minutes - not mopped or vacuumed. Piles of laundry in corridors all day long. Key cards keep failing. On our recent stay: We aksed an employee if he could open our rooom. He siad he didn't work for housekeepinjg and couldn't do anything. We had to go all the way back to reception for new keys TWICE. He didn't offer to help 2 74 year olds who had just hauled their luggage to the room. The shower tray was not draining properly. Maintenance guy came with a plunger and left in 2 minutes. No change. We ordered eggs over easy. They were delivered over and fully cooked so the yolk was hard. I asked the waiter to return them and tell the chef. The chef sent him back with the message 'the chef assures me the eggs he prepared were over easy'. Felt sorry for the young lad in the middle and can't believe the chef chose to argue with a customer. A good egg chef scores a lot of points for me. But telling the customer he doesn't know what an over easy egg is ?? Unbelievable - Marriott needs to get back to it's basic standards.