The staff are off the charts great!

This hotel is very clean, modern, spacious rooms, and the gym is great as well. The staff is amazingly friendly, my flight was delayed multiple times but the hotel always responded and had someone waiting for me at the airport.

Is a good hotel in nairobi

Close to CBD

Excellent staff and tasty food Will definitely be coming back for more

The room was excellent and I love the French showers. I used the spa facilities and had a massage. Was relaxing after arriving from my flight.

Very hospitable staff and excellent food!!

The hotel is great. The staff are fabulous. The food is great and the facilities are excellent The hotel is just a short Uber ride to anywhere

This is a spectacular hotel. The staff are amazingly friendly and helpful. The breakfast was over the top great. The room and hotel has all the necessary modern amenities. And given that it’s off a busy room the rooms are sooo quiet.

Service and food, especially breakfast were very good. Staff were very helpful and ,pleasant. Unfortunately we had no hot water in the sink or shower. Otherwise, a good stay

Unfortunately due to the rain, there were lots of mosquitoes in the dining area and bed rooms. I

Incredible staff - polite, helpful and courteous. Gym is great for a hotel gym - with sauna and steam room. Food is decent in the hotel - and breakfast has an extensive selection. Definitely best hotel I've stayed in in Nairobi - well worth it!

The newly renovated rooms are beautiful and the wifi is super fast. All of the staff, from the front desk to the bell and concierge staff are excellent. Downside: restaurant staffing seemed a bit chaotic at times, making ordering and receiving the meal slow, and refreshing cups of coffee.

The wifi is super fast. The newly renovated rooms are beautiful. The staff is courteous and very helpful

Really helpful staff. Grace was really helpful in showing me an atm. No chance i could have found it and she was also very helpful in the shop

The Sarova Panafric is a wonderful Hotel, with a wonderful Staff. Everything was perfect as it should be. I look forward to staying at the Panafric again, the next time I visit Nairobi

Great hotel! Very friendly staff and catered to all our needs. Room was very clean and beds were super comfortable. The restaurant at the hotel had a lot of options and all were good. Breakfast buffet was one of the biggest we had with lots of great options. Great stay!

Sarova Panafric was an absolutely beautiful place to stay for a workshop, and the location in town is unbeatable. While the hotel is super nice and you will not want for anything, you'll certainly pay for it. How many raviolis do you think you get for $23 on the room servive menu? The answer is 3! Yikes! Similar situation with simple chicken wings. Other than food prices and portion sizes though, I have no complaints and loved this hotel otherwise.

Enjoyed my stay. Good experience.

The hotel has been remodelled and the rooms looks fantastic witj modern ammenities.

Very friendly and service minded staff

Was only there for one night, before going on safari. Very nice room - big and comfortable. Would definitely recommend for a longer stay.

Everything was great except the air conditioning not functioning.Management tried to remedy but not successful .

We booked this property after staying at Sarova Whitesands in Mombasa, Kenya thinking the hotel would just as great, BOY were we wrong. Property is under construction which was not identified prior to booking on hotel website or Expedia until after reservation was made. My wife got sick the first night after eating at resturant onsight from a bad piece of fish getting sick at the dinner table not the greatest experience. Breakfast buffet food was never warm except cook to order eggs. Room doors had a four inch gap from the floor to bottom of door which allowed all hallway noise to be clearly heard throughout the night. We depart as soon as possible to another hotel. Hotel construction project was none stop to include at night and the weekend. Staff at front counter was hit and miss all depended on mood just to ask a question not complain was rudly greated. My wife is Kenyan and I am a white American male learn to treat everyone with the same respect.

Excellent stay--room was clean, comfortableand I will stay here agin!

I loved staying here at Sarova Panafric. The hotel was beautiful and the staff were friendly and very helpful.

Excellent and very attentive customer service.

It was a good experience to stay in Nairobi.

It was a good experience to stay in Nairobi.

Really nice hotel and very friendly staff and manager! Safe and comfortable and the convenient to the various parts of the city.

Really nice hotel and very friendly staff and manager! Safe and comfortable and the convenient to the various parts of the city.

Our 7 days at Sarova Panafric was a bliss from start to finish. The main factor which made the stay such a marvelous experience was the staff, which we assume are angels, all of them! On our first day at the hotel we attended the Valentines Sunday Brunch, which offered a broad specter of tasteful food and drinks. The other guest ensured that we got enjoyable company and a merry atmosphere. As an extra bonus the DJ picked all the right songs, for lovers, to get in that special Valentines mood. Since we travel with a one year old kid, we had some special request for food, and thanks to the Sarova angels we got all he wanted, and more. The food prepared for the baby was so good that our little one finished the hole plate every time. The newly refurbished room are great, and tastefully decorated. The shower and the mattresses deserve extra praise, and mention, since they are features that are especially important for the comfort in a longer stay.