Great staff and had a nice one night stay passing through the area. Only issue was slightly underpowered HVAC.

Its 2024, why do they have tvs from 2002 in the rooms. Need a massive upgr

Overall, our stay at the Charleston Marriott Town Center was all right. We got in late, and left early, so we didn't have much time to form a really strong opinion. On the positive side, they were able to switch us to a room more accommodating to the number of people in our party, which was nice. On the less positive side, a sign in the elevator indicated that food from the kitchen/restaurant was available until 11 p.m., but the front desk informed me that they actually stopped serving food at 10 p.m., which meant we had to order delivery from one of the few places still open in the area. We ended up getting food, but it would certainly have been more convenient if the sign in the elevator had been accurate. Marriotts are generally decent stays, and there is no reason I wouldn't stay here again. (I'd just try to check in a little earlier!)

The hotel is dated and rundown. Several advertised amenities were closed - Pavilion, Pool. Clear the staff does not care about service.

Went for a concert, hotel was right by venue.

The sales Director would not allow me to rent the small conference room. It was absolutely outrageous. All we needed to do was sit in there for an hour and watch some video. I would never been treated so poorly by staff before. All the general staff at the desk in the hotel were fantastic. One person ruined our experience.

Close to the mall

Property is dated but well maintained. Marriott beds very comfortable as always. Was most pleasantly surprised by how good the dining was. Had a delicious arugula salad which at first seemed too big but ultimately was finished completely because it was so good! A pork chop with demi glaze, broccolini and fingerling potatoes was equally delicious.

For a 4 star hotel, building was run down, parking lot was not the best and area surrounding hotel was run down.

The shuttle drive, Quentin, was great

Great check in and service.

Great staff

Great place to Stay

We had a short stay. The restaurant had some nice dinner selections. The hall carpet needs updating…very tired and lumpy. (Marriott hotels are usually decorated better.) The staff was professional and the room was clean. We had great breakfast nearby at First Watch.

3 elevators, only 1 worked. AC turned off for over 24 hrs without notification. Restaurant closed for dinner without notification until asked why. No communication between staff and guests. Horrible experience

The customer service at check-in was welcoming and accommodating. We were not impressed with the uncleanliness of the bathroom and the rooms looked "dated".

good location if you're attending an event. just a 5 min walk

The property was old and needed to be updated. Staff had a lot of issues with their computer system. Hotel allowed people to sit on lawn chairs and drink in front of hotel past midnight.

My stay was very comfortable.. Staff was very nice and always someone greeting you when you come into the lobby

Carpet had black stains near sink needs to be changed

Friendly staff, shuttle to airport, quiet, clean. Wished all Marriott properties were at that level.

The air conditioning doesn’t work and the hotel can’t give an estimate on when it will be repaired. We notified them five hours ago and it’s still not fixed.

Night staff was overwhelmed with checking people in.

Great location next to Charleston Civic Center

We booked for the convenience of location to the coliseum & loved being right across the street! Will definitely stay again!

Great last minute booking! The staff was friendly and the rooms were clean!

The property was very clean and the staff was nice.

Nice convenient location

The property was in a good location but the staff was rude, not helpful at all, the rooms were very outdated as well as the whole property. The tv barely worked and all of the channels were very low picture quality. It did not feel safe. They charge $15 a day for parking but the garage is old and run down and the key card reader is all smashed up so unusable so anyone can just drive in and park and leave whenever they want. Not worth $15 a day at all especially since there was a nicer garage right across the street charging $2. Everything was self serve which I actually don’t mind but they only had three luggage carts and very slow elevators. We would definitely not stay here again.

The hotel overall was ok but could have been better. Every surface of our room was very dusty. Left dust on our fingers. The bathroom counter was dirty as well has dirt on the shower floor and hair on the toilet. The bed was not made very well either. They no longer have a pool even though it was advertised and have pool listed on their sings.

Balcony restricied at this location. Bar staff overwhelmed which created frustrations (them) and slowed service. Lost in found service was excellent, as i recovered a lost item after checkout.

$15 to park. $10 wifi. Extra charge for breakfast. Was not impressed at all