Felt like treating myself, so I got a larger room/suite. "Treat" it was. Very spacious, clean, quiet, comfortable.

Nice

We have stayed in Hampton Inn & Suites in different locations with excellent experiences. So our expectations were high. However, our expectations were not met. The rooms are only cleaned every other day so our trash was overflowing and we were out of coffee supplies. In addition, the swimming pool was supposed to be opened by 9 am. When we asked about it a few minutes before 9 we were told it would only be opened at exactly 9. We waited till 9:30 and it still was not opened. When we asked again the person at the desk said she was the only one working and was not free to open it at that time. That is not acceptable. Part of the fee we pay is for the facilities and if the facilities are not available then we should be reimbursed for not getting access to all facilities.

Front desk was friendly. Love the smell of popcorn!

Nice welcome. Requested an accessible room and was granted one w all the help my elderly dad needed. Thank you!! Extremely clean hotel.

Hotel is in excellent condition and very comfortable. Eric at check-in was outstanding. Very professional and efficient. He also helped me for another stay I have upcoming.

Nice hotel

Checking in was so easy, lady was very nice. We even got free waters. So that was great!! Definitely coming again when i come back this way!

It was close to The University of Richmond

It was a very clean room !

Nice staff, clean rooms

Safe, quiet, well lit property. Convenient to W Broad Street which has all of the businesses. Easy access to I-64 and I-95.

Very clean, firm mattress, ac unit worked well

Well maintained

Very friendly neat clean and cozy. Very easy check in.

Eric, the night clerk/manager, was very hospitable and accomodating.

Love a clean, friendly, pet friendly property!!

Several issues: there was nothing in the room to say how often the room was serviced and there was nowhere to hang used bath towels. So we tossed them on the floor. When the room was not cleaned we asked the cleaning schedule at the desk and they had no idea. We requested clean towels which were given. Second issue is the bed linens. The sheets were undersized. So we had a tug of war all night long to stay covered. Third issue is the invoice. We requested that it be emailed. An hour and a half later we still have not received it. We were not given an opportunity to review it before paying.

The stay was nice & comfortable

Ok for last minute

Nice and clean

Friendly staff, clean room

Friendly staff. Front desk manager was particularly welcoming and helpful.

TV did not work. Manager came up to give it a try. She tried her best. Was very nice but to no avail. Remote was not compatible it said. Go back to old school not this streaming stuff.

Very friendly and helpful staff. Room was clean and comfortable. Great breakfast

It was exactly as all the othwr reviews stated! Very good locarion and very clean! No complaints!!

Property is located perfectly close to a lot of great local dining options.Staff is extremely polite and helpful !! Clean rooms and easy parking, definitely will stay here again.

Great overall stay. Friendly staff and comfy rooms.

Nice property. Clean and as expected. Breakfast was lacking - must have been an “off” day but other than that everything was fine.

It was a quick and easy check in. The staff is awesome and the location is close to the Interstate and many dining options.

Had to park around the side of the hotel on someone else’s property.

Location was excellent for us.